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Lead - Customer Quality M/F
2 weeks ago
Standard Contract
Job titleLead - Customer Quality M/F
TeaserStaňte se klíčovou silou při utváření budoucnosti zákaznické kvality ve společnosti Nissens Cooling Solutions – KK Group, Czech.
Jsme součástí dánské skupiny A.P. Møller s více než stoletou tradicí a předním postavením na trhu chladicích systémů.
Naše produkty podporují celosvětový přechod na zelenou energii a hrají zásadní roli ve větrné energetice. Přidejte se k nám, veďte s jasným posláním a pomozte nám přinášet skutečný dopad – pro naše lidi i pro naši planetu.
Purpose of position:Hledáme Customer Quality Engineera, který nám pomůže nejen hlídat standardy, ale posouvat je ještě dál.
Responsibilities- Budete v denním kontaktu se zákazníky – od řešení reklamací po pravidelné schůzky.
- Propojíte se napříč odděleními a společně budete zlepšovat kvalitu výrobků.
- Provedete analýzu reklamací, připravíte 8D reporty a navrhnete konkrétní opatření.
- Použijete metody jako Ishikawa, 5 Why nebo Pareto.
- Zajistíte hladkou implementaci nápravných opatření.
- Připravíte přehledná data a reporty pro zákazníky i management.
- Zapojíte se do interních i zákaznických auditů.
- V krizových situacích budete hlavním kontaktem a řešitelem.
- SŠ/VŠ technického směru
- Min. 3 roky praxe v oblasti kvality ve výrobě
- Dobrou znalost metod kvality: MSA, FMEA, 8D, PPAP, Control Plan
- Znalost normy ISO 9001
- Komunikativnost, analytické myšlení, odolnost vůči stresu
- Velmi dobrou znalost anglického jazyka.
Individual Contributor / Specialist
Position location
Job locationEurope, Czech Rep., Olomouc
Type of WorkStationary
Candidate criteria
Languages- Czech (3- Advanced)
- English (2- Business fluent)
Requester
Hiring manager full nameSlavomír Nešťák
Position start date01/08/2025
Custom section 2
Contact 1- Full NameJana Kaplanová
Contact 1- Phone number
