Field Support Engineer

1 day ago


Prague, Hlavní město Praha, Czech Republic AVASO Technology Solutions Full time 40,000 - 80,000 per year
The Role:

You will be responsible for :

Key Responsibilities:

  • Provide on-site and remote desktop support for users, ensuring issues are resolved quickly and efficiently.
  • Troubleshoot and resolve hardware, software, and network-related issues.
  • Install, configure, and maintain desktop systems, laptops, and peripherals.
  • Ensure the deployment of operating systems, updates, and software packages.
  • Work with the IT team to resolve and escalate issues as needed.
  • Perform routine system audits and ensure systems are up-to-date and secure.
  • Provide end-user training and technical documentation where necessary.
  • Collaborate with team members and manage support tickets for various internal stakeholders.
Ideal Profile:
  • 3+ years of experience in Desktop Support or similar roles.
  • Strong experience with Windows OS, Mac OS, and Linux environments.
  • Experience with Active Directory for user management, group policies, and security.
  • Proficient with remote desktop tools and troubleshooting techniques.
  • Experience with networking protocols (TCP/IP, DNS, DHCP).
  • Strong knowledge of MS Office Suite and other productivity software.
  • Expertise in hardware diagnostics, repair, and replacements.
  • Knowledge of system imaging and software deployment tools (e.g., SCCM, MDT).
  • Familiar with ITIL processes for incident, problem, and change management.
  • Strong communication skills, with the ability to explain technical issues to non-technical users.
  • Ability to work independently, manage priorities, and meet deadlines in a fast-paced environment.
  • Fluency in English; knowledge of Dutch is a plus.
What's on Offer?
  • Field Support Engineer

  • Manual Test Engineer

    2 weeks ago


    Prague, Hlavní město Praha, Czech Republic Support Full time 40,000 - 80,000 per year

    Thundersoft is looking for a Manual Smartphone Test Engineer in Czech Republic to join our team of experts in the telecommunications industry.The ideal candidate will be responsible for testing smartphones and cellular networks in the field using various testing tools such as QXDM and ELT. The candidate should have a strong understanding of 4G, 5G...


  • Prague, Hlavní město Praha, Czech Republic Delta Electronics Full time 90,000 - 120,000 per year

    Company Description Delta, founded in 1971, is a global leader in switching power supplies and thermal management products with a thriving portfolio of smart energy-saving systems and solutions in the fields of industrial automation, building automation, telecom power, data center infrastructure, EV charging, renewable energy, energy storage and display, to...


  • Prague, Hlavní město Praha, Czech Republic Fortinet Full time 60,000 - 120,000 per year

    DescriptionFortinet is growing and we are expanding our EMEA technical support team, we are looking for strong technical support engineers to join our FortiSase team. We require candidates with the ability to identify and resolve problems in a timely manner; to gather and analyze information and to skillfully develop alternative solutions for customers.As a...


  • Prague, Hlavní město Praha, Czech Republic Fortinet Full time 1,200,000 - 3,600,000 per year

    DescriptionAdvanced Services Engineer - Advanced Support Team Fortinet is growing and we are expanding our EMEA technical support teams, we are looking for a passionate Advanced Services Engineer to deliver technical support excellence to high profile customers within the EMEA region. We require candidates with the ability to identify and resolve problems...


  • Prague, Hlavní město Praha, Czech Republic Proemion Full time 55,000 - 85,000 per year

    We are looking for you as Embedded Field Application Engineer (gn). The role is available as soon as possible at our headquarters in Fulda, Germany, or fully remote in Germany.In return, we offer youThe opportunity to take on responsibility in a dynamically growing company and actively shape the development of the groupStructured onboarding, targeted...


  • Prague, Hlavní město Praha, Czech Republic Capgemini Full time

    Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you'd like, where you'll be supported and inspired by a collaborative community of colleagues around the world, and where you'll be able to reimagine what's possible. Join us and help the world's leading organizations unlock the value of technology and...


  • Prague, Hlavní město Praha, Czech Republic Capgemini Full time

    Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you'd like, where you'll be supported and inspired by a collaborative community of colleagues around the world, and where you'll be able to reimagine what's possible. Join us and help the world's leading organizations unlock the value of technology and...


  • Prague, Hlavní město Praha, Czech Republic Capgemini Full time

    Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you'd like, where you'll be supported and inspired by a collaborative community of colleagues around the world, and where you'll be able to reimagine what's possible. Join us and help the world's leading organizations unlock the value of technology and...


  • Prague, Hlavní město Praha, Czech Republic BD Full time 900,000 - 1,200,000 per year

    Job Description SummaryBD Advanced Patient Monitoring is a global leader in advanced monitoring solutions that expands BD's portfolio of smart connected care solutions with its growing set of leading monitoring technologies, advanced AI-enabled clinical decision tools and robust innovation pipeline. BD Advanced Patient Monitoring's technologies are often...


  • Prague, Hlavní město Praha, Czech Republic Fortinet Full time 900,000 - 1,200,000 per year

    DescriptionFor this position, you have to demonstrate experience in participating in the post sales support escalation processes, which includes pre-sales experience, as well as strong customer facing skills particular in the telco and large enterprise space. All positions require strong oral and written communication skills. Oral communication skills...