Warranty/CAP Account Manager

1 week ago

Prague, Hlavní město Praha, Czech Republic Textron Full time 900,000 - 1,200,000 per year

Warranty/CAP Account Manager

(Job Number:

This position is responsible for day-to-day management and adjudication of Customer Commercial Warranty and CAP Claims for new and used helicopters, new and used spare parts.

Key Areas of Responsibility

Main responsabilities are ensuring that Warranty CAP Claims are justified and valid in accordance with Bells warranty policy, and CAP contract requirements. Provide our customer with replacement parts new or reconditioned and labor during the warranty period. CAP claims are adjudicated per the CAP contract Agreement. Cordination of claims includes working with Customer Support Engineers (CSE's), Product Support Engineering (PSE) and, Fort Worth warranty office.

Administer compliance with warranty policy for all claims except for those items that are made an exception and approved by Warranty Manager/Program Manegement and Director Level. Correct charging of claims to the appropriate warranty Work Breakown Structures (WBS's) .

Work with Global Compliance to ensure adherence to Import/Export Requirements regarding ITAR controlled parts, etc.

Monitor Customer Credit limits before shipment of and invoicing for completed parts. Assist in resolution of pending/overdue amounts/customers accounts as necessary. Ensure proper invoicing/charging to customers for warranty pro-rated replacement parts.Core management returns and invoicing for non returns.

Education

  • 4 year degree in Enginering, Finance, or Aviation related field. Other degrees may be considered when combined with relevant experience.

  • A&P, CAA, EASA Engineers lisence or equilavent.

Skills and Experience

  • Minimum 5 years in Aerospace or related field is desired. The incumbent requires the ability to adjudicate warranty within the commercial warranty policy on behalf of the customer and Bell Helicopter. Requires strong customer focus, communication skills, and negotiation skills. Must be able to think outside of the standard warranty policy bringing a well balanced resolution for the customer and Bell.

  • Fluent in English

  • University education (Transport, Logistics) / 5 years experiences in Aerospace

  • Orientation in Aerospace products

  • Knowledge of the information tools used in purchase management

  • PC skills including Microsoft Office (Strong Excel Skills)

  • Driving license B

Competencies

  • Time Management

  • Strong attention to detail

  • Action-oriented

  • Communicative and co-operative

  • Team working

Recruiting Company Bell Textron Inc.

Primary Location Czech Republic-Prague-Prague

Job Field Product Support

Schedule Full-time

Job Level Individual Contributor

Job Type Standard

Shift First Shift

Job Posting 06/19/2025, 3:09:20 PM

  • Account Manager

    2 weeks ago

    Prague, Hlavní město Praha, Czech Republic Adyen Full time 900,000 - 1,200,000 per year

    This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture...

  • Group Accounting Manager

    1 week ago

    Prague, Hlavní město Praha, Czech Republic fortunagam Full time 1,200,000 - 2,400,000 per year

    Hey thereWe're Fortuna Entertainment Group, and we're excited to share why we're a team worth joining. Who We Are?Founded in 1990, FEG is a top player in the betting and gaming industry. We proudly serve millions of customers across five European countries – Czech Republic, Slovakia, Poland, Romania, and Croatia – with our Business Intelligence...

  • Account Manager, Strategic Accounts

    2 weeks ago

    Prague, Hlavní město Praha, Czech Republic Europe Congress Full time 40,000 - 60,000 per year

    English (Proficient)see all jobsEurope CongressFull-time • PragueSeniority: Mid levelAt Europe Congress, we are more than event organizers – we are architects of connection. For over 15 years, we have pioneered B2B travel events that unite professionals and drive our industry forward. As we continue our expansion, we are looking for a strategic and...

  • Revenue Accounting Manager

    1 day ago

    Prague, Hlavní město Praha, Czech Republic Canonical - Jobs Full time 120,000 - 240,000 per year

    Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers,...

  • Commercial Account Manager

    5 days ago

    Prague, Hlavní město Praha, Czech Republic Rossum Full time 90,000 - 120,000 per year

    About the Role We're looking for a Commercial Account Manager to join our Account Management team. Your mission? Build long-term partnerships with our commercial (mid-market) customers and make sure they get the most out of Rossum. You'll be their trusted advisor—driving renewals, identifying expansion opportunities, and helping them achieve their...

  • Technical Account Manager

    1 day ago

    Prague, Hlavní město Praha, Czech Republic PayTech Nexus Full time 60,000 - 120,000 per year

    JOB TITLE: Technical Support for Account ManagersTERM: 18 months CLIENT LOCATION: Prague, Czech RepublicRELEVANT EXPERIENCE: 5-7 years MANDATORY REQUIREMENTS**: Fluency in Czech and English is requiredPURPOSE OF JOBWe are looking for a Technical Support for Account Managers. Provide issuers with analyses covering the following topics:Market and issuer...

  • Strategic Account Manager

    1 day ago

    Prague, Hlavní město Praha, Czech Republic Bloomreach Full time 60,000 - 120,000 per year

    Bloomreach is building the world's premier agentic platform for personalization.We're revolutionizing how businesses connect with their customers, building and deploying AI agents to personalize the entire customer journey.We're taking autonomous search mainstream, making product discovery more intuitive and conversational for customers, and more...

  • Account Manager

    3 days ago

    Prague, Hlavní město Praha, Czech Republic Wrike Full time 90,000 - 120,000 per year

    Wrike is the most powerful work management platform. Built for teams and organizations looking to collaborate, create, and exceed every day, Wrike brings everyone and all work into a single place to remove complexity, increase productivity, and free people up to focus on their most purposeful work.   Our vision:  A world where everyone is free to focus on...

  • Key Account Manager

    1 day ago

    Prague, Hlavní město Praha, Czech Republic Red Bull Full time 60,000 - 120,000 per year

    Popis společnosti The Key Account Manager plays a critical role in managing strategic international customers, requiring a combination of analytical, business, and communication skills. This position is responsible for planning and implementing business strategies, leading negotiations, and ensuring the growth of volume, market share, and profitability...

  • Accounting & Consolidation Manager

    1 week ago

    Prague, Hlavní město Praha, Czech Republic Photon Energy Group Full time 60,000 - 120,000 per year

    About the RoleWe are looking for a skilled Accounting & Consolidation Manager to become an integral part of our Finance team. In this role, you will lead key consolidation and reporting processes, collaborate across departments, and help drive financial excellence across our international operations.Key ResponsibilitiesPreparing consolidated financial...