
Travel Experience Specialist with German
1 week ago
Numer referencyjny: CS/OS
lokalizacja
Czechy / Brno
kategoria
Call Center
Location:Remote from the Czech Republic.
You'll be responsible for:- Assisting airline passengers with bookings, schedule changes, and additional travel services
- Answering questions about luggage, products and services
- Delivering a positive customer experience in every interaction
- Supporting travelers in German (main language) and English
- Strong spoken and written German (C1) and English (B2+)
- Great communication and problem-solving skills
- Flexibility to adapt to the fast-moving aviation industry
- A proactive and customer-focused mindset
- Ability to efficiently manage multiple tasks and learn new things quickly
- Willingness to work full time, with weekend shifts about 2 times per month, compensated accordingly.
- Exclusive travel benefits, ticket discounts available only in the airline industry
- Training programs and continuous professional development
- Perks such as lunch allowance, Edenred, Multisport card and more
- Flexibility to work on-site in Brno or from home anywhere within the Czech Republic
- Relocation package for those moving to Brno outside the Czech Republic (accommodation & travel covered)
- Career growth - most leadership roles are filled internally
- Central Brno location with easy access to Vienna, Prague and Bratislava if you'd like to visit in your free time
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