Travel Experience Specialist with German

2 weeks ago

Brno, South Moravian, Czech Republic ARCHE consulting Full time 300,000 - 450,000 per year

Numer referencyjny: CS/OS

lokalizacja

Czechy / Brno

kategoria

Call Center

Location:

Remote from the Czech Republic.

You'll be responsible for:
  • Assisting airline passengers with bookings, schedule changes, and additional travel services
  • Answering questions about luggage, products and services
  • Delivering a positive customer experience in every interaction
  • Supporting travelers in German (main language) and English
Requirements:
  • Strong spoken and written German (C1) and English (B2+)
  • Great communication and problem-solving skills
  • Flexibility to adapt to the fast-moving aviation industry
  • A proactive and customer-focused mindset
  • Ability to efficiently manage multiple tasks and learn new things quickly
  • Willingness to work full time, with weekend shifts about 2 times per month, compensated accordingly.
Benefits:
  • Exclusive travel benefits, ticket discounts available only in the airline industry
  • Training programs and continuous professional development
  • Perks such as lunch allowance, Edenred, Multisport card and more
  • Flexibility to work on-site in Brno or from home anywhere within the Czech Republic
  • Relocation package for those moving to Brno outside the Czech Republic (accommodation & travel covered)
  • Career growth - most leadership roles are filled internally
  • Central Brno location with easy access to Vienna, Prague and Bratislava if you'd like to visit in your free time

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