Software Training Content Creator

3 days ago

Prague, Hlavní město Praha, Czech Republic IceWarp Services, s.r.o. Full time

We are IceWarp. Czech company whose product is used by 50+ million users worldwide, competing with Google and Microsoft.

We are an innovative technology company specializing in communication solutions - from email and team chat via audio and video conferences, calendar and contact synchronization, to document sharing and collaborative editing. All accessible in a unified environment, supported across major browsers, desktop and mobile platforms, and running both in the cloud and locally.

We are seeking a skilled Software Training Content Creator who will be responsible for creating, revising, and expanding user-oriented and administrative educational materials for our software. These materials may take the form of instructional videos, presentations, or written documents.

What You'll Do:

  • Develop clear how to guides and walkthroughs for IceWarp tools, tailored to both technical and non-technical audiences.
  • Create and revise educational materials for end users and administrators.
  • Prepare documentation, presentations, and scripts in both Czech and English.
  • Record and edit basic instructional videos.
  • Use AI tools (Large Language Models) to enhance content creation and efficiency.
  • Collaborate with internal teams to ensure accuracy and clarity of all produced materials.

What We're Looking For:

  • Proficiency in Czech and English (written and spoken).
  • Proven ability to create structured how to guides, tutorials, or step-by-step instructions for software tools.
  • Ability to perform basic video editing.
  • Experience working with modern AI tools for content creation.
  • Strong communication skills and the ability to explain information clearly.

Preferred Qualifications:

  • Experience in teaching, training, or knowledge transfer to adult audiences.
  • Understanding of communication protocols such as SMTP, IMAP, and other modern messaging standards.

What we offer:

  • Hybrid work model
  • Work on a Czech product used by millions worldwide
  • The opportunity to come up with new ideas and implement them immediately
  • Office in Karlín, directly at Křižíkova metro station
  • 20 days of vacation (+4 via KPI System)
  • 5 Personal days
  • Daily snacks and office-paid lunches twice a week

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