Country Operations Manager Czech Republic

2 weeks ago

Prague, Hlavní město Praha, Czech Republic Uber Full time 104,000 - 130,878 per year

About the Role

  • Develop overall supply channels; optimize driver acquisition and conversion, both operationally and in terms of spend efficiency. Constantly look out for new opportunities and move fast to execute on them
  • Explore opportunities to grow the rider base by offering insights to central teams or executing on locally focused initiatives
  • Configure products and processes to the Czech Republic and Slovak markets context in coordination with Central Operations
  • Be the P&L owner for the market
  • Partner with other operations teams, as well as marketing, product, public affairs and legal, to ensure that insights inform broader initiatives in our Central & Eastern Europe region

What the Candidate Will Need / Bonus Points
- What the Candidate Will Do -

  • Run driver (re-)engagement projects with your team of Operations Specialists and in close collaboration with Community Operations
  • Explore and run a number of projects aimed at improving driver earnings
  • Run and develop local partnerships (incl but not limited to the cooperation with Prague airport)

  • Maintain performance dashboards, tracking your and your team's KPIs, model out opportunities and present findings to support decision-making by leadership

  • Basic Qualifications -

  • Minimum of 5 years of professional experience preferably in operations, consulting/banking, startup and advanced project management.

  • Solid executional ability - You are able to plan and deliver new initiatives and have a track record of delivering projects on spec and on time
  • Data-driven approach to making decisions and sound business judgment through strong analytical thinking.
  • Ability to build relationships, work cross-functionally and manage multiple stakeholders.
  • Strong communication, presentation and negotiation skills.
  • Ability to supervise a team of operations specialists.
  • Desire and perseverance to solve problems.
  • High adaptability to change and ability to execute quickly. Able to pivot quickly from long-term thinking to immediate action.

  • Fluency in English and Czech

  • Preferred Qualifications -

  • Advanced analytical capabilities including SQL skills

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