EDI support

7 days ago

Prague, Hlavní město Praha, Czech Republic Siemens Full time 270,000 - 420,000 per year

Job ID

480277

Posted since

01-Oct-2025

Organization

Global Business Services

Field of work

Internal Services

Company

Siemens, s.r.o.

Experience level

Early Professional

Job type

Part-time

Work mode

Office/Site only

Employment type

Permanent

Location(s)

  • Prague - Praha
  • Hlavni mesto - CZECH REPUBLIC

IT Support Specialist for EDI

Do you have experience with IT-related customer support?

Do you like to communicate with colleagues from different departments in German and English?

Would you like to grow in the IT support area?

Then join our team at Siemens Global Business Services and help us support our internal customers worldwide

You will support us in the following tasks:

  • Supervision of technical processes within the EDI tool.
  • Setting up new EDI connections with suppliers (EDI consulting & testing).
  • Control of troubleshooting procedures via the internal processes.
  • Tool-Support for WebEDItool for suppliers as well as Tool-Support for other EDI applications.
  • Receive, register, prioritize, forward, track, and clarify incidents (incident ownership).
  • Administer technical and organizational data, i.e., ensure quality and up-to-date partner information.
  • Monitoring of functional mailboxes.
  • User support via phone and e-mail.

Who are we looking for?

  • English: advanced in speaking, reading, and writing.
  • German: basic knowledge, advanced in speaking, reading, and writing as an advantage; ability to learn.
  • Experience within the area of IT-related customer support is required.
  • To be familiar with IT terminology.
  • Technical background.
  • Very good communication skills in speaking and writing.
  • EDI know-how (EDIFACT) is an advantage.
  • Logistic process knowledge.
  • P2P process know-how is an advantage.
  • Team spirit, sociable and cooperative person, quality-oriented.
  • Word/Excel advanced.
  • Basic knowledge of business processes.

We are offering:

  • Long-term cooperation (DPČ contract) - ideally 15-20 hours/week
  • Meal e-vouchers for every working day
  • Home-office options
  • Multisport card discount

Ready to make your mark? Apply now

Siemens is an equal opportunity employer. We promote equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or gender identity.

We are committed to forming a diverse team that represents various perspectives and skills. Problem solvers and entrepreneurs are welcome. Discover our exciting world at Siemens

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