Czech Speaking Service Desk Analyst Level 1

1 week ago

Prague, Hlavní město Praha, Czech Republic Tata Consultancy Services (TCS) Full time 360,000 - 420,000 per year

As a Service Desk Analyst you will thrive in:

  • Troubleshoot IT related issues and handle customer requests.
  • Provide remote support through different channels such as telephone, email, or chat.
  • Support our top customers using your specific language skills.

What you will bring:

  • A high school diploma.
  • Czech on a business level (working/support language).
  • English on a communication level (for interviews, training, and internal communication).

… and your main advantages are:

  • Experience in Service Desk, Help Desk or Customer Support roles.
  • Ability to interact with customers and provide solutions.
  • Windows, Office 365, and Network troubleshooting skills.

Some of the benefits you will enjoy:

  • TCS has been delivering services from Hungary since 2001, making us a perfect choice if you're looking for stability.
  • We provide a wide range of benefits, including a market-leading comprehensive private health care package.
  • We offer extensive self-development opportunities: our colleagues have many training possibilities for personal and professional growth.
  • At TCS Hungary there are both vertical and horizontal career options for those who like to challenge themselves and try out different areas and positions.
  • You will be part of a global and diverse working environment with relaxation areas, terraces, and a friendly atmosphere.
  • You can seize the day with us at our company events, hobby clubs, and sporting initiatives.
  • An attractive compensation package.

About your contract:

  • Full time, indefinite.
  • Working hours: 40 hours/week in various shifts.
  • Legal requirements: You need to be to be currently eligible to work in Hungary.

About your application:

Our data protection policy is as follows:

Please only include in your CV information that is relevant for your application to this role.

Our recruitment team will carefully review all applications and will connect with those applicants that meet our current requirements.

Job Type: Full-time

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