Customer Support Specialist with French
4 days ago
At 2N, we're building the future of building access - developing and manufacturing cutting-edge intercoms and access control systems that open doors from Dubai to New York.
We're hiring a tech-savvy team player to support our customers Are you communicative, eager to learn, and excited about new technologies? Join our growing team as a Customer Support Specialist This is a great opportunity for both fresh graduates and experienced professionals looking to grow.
Job Description- Assist our customers via phone, chat, and email – always with a smile. We're here to help them choose the perfect product, set it up, or resolve any issues, including local network difficulties when using our products.
- Help prepare our products for exhibitions.
- Work closely with our Technical Support, Customer Care, and Marketing teams.
- Solve problems, share ideas, and contribute to improving our services.
- Strong written and spoken English, plus proficiency in French.
- A customer-first mindset and a helpful attitude.
- Good communication and teamwork skills.
- Curiosity, attention to detail, and a willingness to learn.
- A technical background (TCP/IP, SIP protocol) is a plus but not a must – the position is also suitable for fresh graduates.
- Full onboarding and training—you'll try out each of our products and get to know them in detail.
- You'll be part of a friendly, open-minded, and motivated team who will always be at hand to support you.
- You will enjoy working in a prosperous and stable European company that is a part of the Axis group.
- You will have a great deal of autonomy in decision-making.
- You will work with top-class technologies that are used worldwide.
- 5 weeks of vacation.
- Company annual bonus system (up to 1.8 times the monthly salary).
- Meal allowance 100 CZK/workday.
- Sabbatical leave - 20 additional days of paid leave for every 5 years of service.
- We value your development.
- Regular company events - sports tournaments, teambuilding, barbecues after work...
- Flexible working hours.
- Company bonus by choice: Benefit Plus program or public transport compensation or MultiSport card.
- Free breakfasts and flu vaccination to keep you energized and healthy.
Additional information:
- What are the next steps after applying for the job? Have a look at our hiring process at 2N.
- Are you interested in our company culture? Check out our COCUMA portal.
- More information about our products can be found on our website.
#LI-MM1 #LI-Hybrid
Didn't find any vacancies? Please contact us using the contact form.
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