Account Manager Eastern Europe

2 weeks ago

Home Office Czech Republic Home Office Bulgaria Home Office Hungary 1NCE Full time 40,000 - 80,000 per year


Your team

NCE is a pioneering company at the forefront of transforming the IoT connectivity landscape. As a key player in the industry, we are on a mission to disrupt the telecommunications/ IoT landscape. With a focus on innovation, customer satisfaction, and industry leadership, 1NCE is set to change the game.
Join our Sales Team and be a proactive part in providing the best possible customer experience

This position is 100% remote, Home Office from Bulgaria, Albania, Romania, Croatia or Serbia  

Your mission
  • Build and maintain customer relationships: Establish and nurture connections with medium and small customers through phone and email, act as the primary point of contact for new webshop buyers and inquiries, and strategically assess potential customers to concentrate on building robust, long-term relationships.
  • Proactive customer support: Proactively manage existing relationships, ensure the highest satisfaction levels by addressing customer needs and concerns, and contribute to maintaining a predictable order flow, fostering ongoing customer satisfaction.
  • Collaborate with the international team: Work closely with the international team to achieve regional and personal goals, emphasizing close teamwork, effective communication, and coordination within the team.
  • Maintain customer focus: Consistently prioritize customer needs in all interactions and activities, actively striving to position the brand (1NCE) as the leading provider of IoT connectivity.
  • Sales forecasting and database management: Develop precise plans for assigned customers and keep the Salesforce database up to date with relevant and current information.
  • Sales Manager Support: Occasionally accompany Sales Managers to regional or pan-European events, trade shows, and customer visits.


Your skills
  • Excellent Communication Skills: Excellent communication skills, fluent English is essential for this position.
  • Experience and Background: You have a minimum of 2-3 years of experience in B2B sales or a similar role, ideally with a background in technical sales.
  • Industry Knowledge: A good understanding of the telecommunications sector, especially IoT solutions/connectivity, and various IoT verticals is highly advantageous.
  • Salesforce Experience: Experience in working with Salesforce is considered a plus.
  • Collaboration with External Partners: You bring a structured and dedicated approach to collaborating with external partners.
  • Team Player: You are an open-minded and dedicated team player.
  • Practical Mentality and Positive Attitude: A practical mentality, positive attitude, and a thirst for knowledge are some of your qualities.
  • Independent Work: You are capable of working independently and goal-oriented, even remotely.


Your gains
  • Further professional growth - Become part of our international team and an exciting environment that will revolutionize the telecommunication market for IoT
  • Dedicated, well-structured onboarding process and continuous team support to help you get up to speed quickly
  • Short decision-making paths and a lot of creative freedom - with us you can really get involved and help shape the future
  • A work environment defined by respect, close and informal communications among teams, departments, and management
  • Plenty of space for new ideas and strategies where self-started individuals are highly valued and work effort is not measured in time but in results
  • Remote working with trusted working hours & laptop
  • Nilo.Health platform for your well-being 


Your contact

​Vladimir Kaiser
In case of additional questions regarding the position:

About us

Take your 1NCE in a lifetime opportunity 1NCE is set to change the IoT connectivity market forever. This requires courage, creativity and a unique team with special skills.
Are you ready to join us in shaping the future of the IoT? 1NCE offers you unique career opportunities in one of the fastest growing markets in the world. 
At 1NCE, we are committed to providing equal employment opportunities to all individuals regardless of their race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other legally protected status. We value diversity, inclusion, and equity, and believe that a diverse and inclusive workforce is a key driver of our success.

We strive to create a workplace where everyone feels valued, respected, and empowered to bring their full, authentic selves to work. We are dedicated to providing a fair and equitable hiring process that ensures all candidates are evaluated based on their qualifications, skills, and experience without bias or discrimination.   
  
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