Customer Service Junior with Spanish

1 day ago

Brno, South Moravian, Czech Republic Mann+Hummel Full time 240,000 - 420,000 per year

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Customer Service Junior with Spanish

Brno, Czech Republic | Sales | Entry Level | Limited | September 23, 2025

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As worldwide experts in filtration, MANN+HUMMEL develop solutions for vehicles, industrial applications, clean air inside vehicles and the sustainable use of water. With team spirit and an open culture of communication, we are continuously working towards achieving our vision of 'leadership in filtration'. Become part of our team.

Job Description

Role Summary:

Join MANN+HUMMEL, a global leader in filtration solutions committed to a cleaner planet. As a Customer Service Specialist, you will support our Spanish-speaking customers and internal teams by managing orders and resolving inquiries related to deliveries and returns.

Your responsibilities:

  • Handle external and internal customer inquiries via email and phone, primarily for our Spanish and Portuguese branches
  • Confirm order details with customers and monitor delivery status
  • Manage order exceptions, returns, and related documentation
  • Perform manual order entry and resolve issues with EDI orders
  • Communicate with MANN+HUMMEL colleagues from the Spanish and Portuguese locations as well as external customers
  • Work with SAP, ticketing system ServiceNOW, and customer portals to manage daily tasks efficiently

Your Profile:

  • Education: High school education, University degree in a relevant field is a plus
  • Experience: 1+ year in a similar position is an advantage; motivated graduates are welcome
  • Required Skills: Familiarity with Microsoft Office 365 (especially Excel); knowledge of SAP or SNOW is a plus
  • Languages: Spanish – B2/C1 level; English – B1/B2 level
  • Competencies: Strong communication and organizational skills, customer-oriented mindset, reliability, and ability to work both independently and in a team

We offer:

  • Work that is meaningful and has a real, positive impact on the sustainability of the planet through products we develop and manufacture
  • Attractive salary based on your experience plus yearly bonus
  • 6 weeks of vacation
  • 13 200 CZK net per year for Cafeteria
  • Meal vouchers of 150 CZK/months (Brno) or canteen (Nová Ves)
  • Pension Insurance contribution 2,6 %
  • Other interesting benefits (up to 4.750 CZK per year as contribution for public transportation in Brno, etc.)
  • Pleasant working environment: coffee and a wide range of tea, relax room / work out zone
  • Healthy company culture – we employ smart people who are responsible, trustworthy and make use of our support to do their job well
  • A real opportunity for career growth and possibility to learn from experienced colleagues
  • Internal and external trainings, LinkedIn Learning

Please note that relocation support is not available for this position.

Are you full of ideas? Are you keen to take on responsibility and really achieve something? Then our doors are open to you. This company lives out its values, gives people the freedom to use their own initiative, and offers many development exciting opportunities and many exciting projects – all of which awaits you here.

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