Customer Support Specialista

3 days ago

Praha, Hlavní město Praha, Czech Republic GALL Trade s.r.o. Full time 280,000 - 420,000 per year

Informace

Customer Support Specialista (Práce na dálku) - vikendova smena

Queen Prague Apartments

Jsme Queen Prague Apartments – společnost zaměřená na správu nemovitostí a krátkodobé pronájmy v Praze. Naším cílem je poskytovat hostům z celého světa hladký a příjemný zážitek od prvního kontaktu až po jejich odjezd.

Do našeho týmu nyní hledáme spolehlivého a komunikativního Customer Support Specialistu, který nám pomůže s online komunikací s hosty.

Co budeš dělat:

  • Komunikovat s hosty prostřednictvím našeho online systému (zejména přes Airbnb a interní platformy).
  • Odpovídat na zprávy co nejdříve, nejpozději do 30 minut během směny.
  • Poskytovat informace k příjezdu, rezervaci a pobytu hostů.
  • Řešit speciální požadavky nebo předávat složitější situace našemu on-site týmu.
  • Spolupracovat s týmem provozu a úklidu, aby měl host vždy perfektní zážitek.

Koho hledáme:

  • Výbornou znalost angličtiny v psané i mluvené formě (další jazyky výhodou).
  • Silné komunikační schopnosti a proklientský přístup.
  • Schopnost samostatné práce, spolehlivost a organizovanost.
  • Zkušenost z oblasti zákaznické podpory nebo hotelnictví výhodou, ale ne podmínkou.

Co nabízíme:

  • Flexibilní pracovní dobu a možnost práce odkudkoliv.
  • Dynamické mezinárodní prostředí.
  • Možnost profesního růstu v rychle se rozvíjející firmě.

Pokud jsi zodpovědný, máš rád/a komunikaci s lidmi a baví tě pomáhat, rádi tě uvítáme v našem týmu.

⸻

Customer Support Specialist (Remote) - weekend shifts

Queen Prague Apartments

We are Queen Prague Apartments — a property management company providing high-quality short-term rentals across Prague. Our mission is to deliver a seamless and personal guest experience to travelers from all around the world.

We are currently looking for a reliable and communicative Customer Support Specialist to join our team.

What you'll do:

  • Communicate with guests via our online communication system (mainly Airbnb and internal tools).
  • Respond to guest messages ASAP or within 30 minutes during your shift.
  • Assist guests with check-in information, booking details, and general inquiries.
  • Handle special requests or escalate issues to our on-site team if needed.
  • Coordinate with the operations and housekeeping teams to ensure a smooth guest experience.

What we're looking for:

  • Excellent written and spoken English (other languages are a plus).
  • Strong communication skills and a friendly, problem-solving attitude.
  • Ability to work independently and stay organized under time pressure.
  • Previous experience with hospitality or customer service is a plus, but not required.

What we offer:

  • Flexible working hours and remote work — you can work from anywhere.
  • Dynamic and international work environment.
  • Opportunity to grow within a fast-developing property management company.

If you're reliable, quick-thinking, and enjoy helping people, we'd love to hear from you

Co od vás očekáváme

  • primarne volne vikendy, hedlame pracovniky na praci o víkendu s pripadnou moznosti vyjryvat dovolene obcasne i v tydnu

Co vám nabízíme

  • Customer Support Agent – Nightshift

    3 days ago

    Praha 8, Hlavní město Praha, Czech Republic Contabo GmbH Full time 25,000 - 40,000 per year

    Your creative field We are looking for a full-time, permanent Customer Support Agent (all genders) to start as soon as possible in our nightshift in the Czech Republic. We live remote-first, but you have the freedom to choose whether you want to work hybrid or completely on-site due to your proximity to one of our locations.As our Customer Support Agent,...

  • Logistics Specialist with French

    5 days ago

    Praha 3, Hlavní město Praha, Czech Republic Allyn International Services, Inc. Full time 350,000 - 550,000 per year

    Logistics Specialists manage logistics activities, meet business fulfillment requirements, and support transportation cost reduction. The position is responsible for collecting and communicating all necessary information related to upcoming and ongoing shipments, projects, and services as well as providing logistics support, consulting, and obtaining the...

  • HR Business Partner

    3 days ago

    Praha 3, Hlavní město Praha, Czech Republic Клаудфреш Full time 900,000 - 1,200,000 per year

    Vacancy descriptionCloudfresh is a Global Google Cloud Premier Partner, Zendesk Premier Partner, Asana Solutions Partner, GitLab Select Partner, Hubspot Platinum Partner, Okta Activate Partner, and Microsoft Partner.Since 2017, we've been specializing in the implementation, migration, integration, audit, administration, support, and training for top-tier...

  • IT Technical Services Engineer

    5 days ago

    Praha 8, Hlavní město Praha, Czech Republic Bodycote Full time 60,000 - 120,000 per year

    About BodycoteAt Bodycote, we're more than the world's leading provider of heat treatment and specialist thermal processing services, we're a people business at heart. Our commitment to innovation and sustainability guide everything we do. With a global footprint and a culture that values collaboration, curiosity, and continuous improvement, we're proud to...

  • Sales Executive

    2 weeks ago

    Praha 3, Hlavní město Praha, Czech Republic Клаудфреш Full time 80,000 - 120,000 per year

    Vacancy descriptionCloudfresh is a Global Google Cloud Premier Partner, Zendesk Premier Partner, Asana Solutions Partner, GitLab Select Partner, Hubspot Platinum Partner, Okta Activate Partner, and Microsoft Partner.Since 2017, we've been specializing in the implementation, migration, integration, audit, administration, support, and training for top-tier...

  • IT & Office Operations Specialist

    2 weeks ago

    Praha 8, Hlavní město Praha, Czech Republic ShipMonk Full time 30,000 - 40,000 per year

    ShipMonk isn't just a 3PL; we're a growth partner for merchants. We provide cutting-edge technology and a network of owned and operated fulfillment centers that empower high-growth ecommerce and DTC brands to stress less and grow more. With over 2,500 employees across five countries, we're on a mission to revolutionize fulfillment by providing everything...

  • Legal Assistance Lawyer

    3 days ago

    Praha 4, Hlavní město Praha, Czech Republic AXA Full time 1,200,000 - 2,400,000 per year

    Job Description:We are Legal Assistance, a team dedicated to supporting our clients in need of legal help. We are currently looking for an enthusiastic lawyer to join our team. The position is suitable for both recent graduates and experienced legal professionals.What you'll be doing:Providing assistance to our clients within the framework of legal...

  • Data Engineer

    3 days ago

    Praha 3, Hlavní město Praha, Czech Republic Клаудфреш Full time 60,000 - 120,000 per year

    Vacancy descriptionCloudfresh is a Global Google Cloud Premier Partner, Zendesk Premier Partner, Asana Solutions Partner, GitLab Select Partner, Hubspot Platinum Partner, Okta Activate Partner, and Microsoft Partner.Since 2017, we've been specializing in the implementation, migration, integration, audit, administration, support, and training for top-tier...

  • Legal Assistance Specialist

    2 weeks ago

    Praha 4, Hlavní město Praha, Czech Republic AXA Full time 240,000 - 420,000 per year

    Job Description:What you'll be doing:Manage client requests and provide information and assistance based on policy conditions.Resolve legal protection and cyber crime cases based on predefined templates (no legal education needed).Create and manage legal cases - collecting documentation, filing claims, settling cases out of court, communicating with...

  • International Legal Counsel

    3 days ago

    Praha 3, Hlavní město Praha, Czech Republic Клаудфреш Full time 120,000 - 180,000 per year

    Vacancy descriptionCloudfresh is a Global Google Cloud Premier Partner, Zendesk Premier Partner, Asana Solutions Partner, GitLab Select Partner, Hubspot Platinum Partner, Okta Activate Partner, and Microsoft Partner.Since 2017, we've been specializing in the implementation, migration, integration, audit, administration, support, and training for top-tier...