Operations Agent

7 days ago

Prague, Hlavní město Praha, Czech Republic FedEx Logistics Full time 240,000 - 420,000 per year
1. Purpose of the Position:

The primary responsibility of the Operations Agent is to coordinate and manage the end-to-end transportation of shipments under their control, ensuring that customer requirements are consistently met. The role involves close collaboration with internal departments, external vendors, and customers to provide efficient, compliant, and timely logistics solutions.

2. Requirements / Qualifications:
  • 1–3 years of relevant experience in the freight forwarding or logistics industry, preferably in an operational role.
  • Solid understanding of forwarding business processes
  • Basic knowledge of customs regulations and compliance requirements.
  • Familiarity with operational systems and freight forwarding platforms.
  • Professional verbal and written communication skills
  • Fluency in both written and spoken English and the local language.
3. Responsibilities:
  • Book shipments with carriers and Gateway according to internal product-specific guidelines.
  • Manage and distribute all required transportation documents efficiently and compliantly.
  • Arrange pickup and delivery with carriers and third-party providers.
  • Ensure customer requirements are fulfilled; take corrective action in case of deviations.
  • Complete and update shipment records and documentation in a timely and accurate manner, following internal procedures and legal regulations.
  • Escalate complex issues
  • Maintain effective relationships with vendors and support performance improvement initiatives.
  • Identify vendor performance issues
  • Monitor shipments via internal dashboards
  • Contribute to cost optimization efforts and ensure accurate accruals.
  • Handle invoice disputes professionally
  • Support business performance goals and deliver an excellent customer experience through daily operations.

FedEx Logistics provides freight forwarding, as well as import and export services that allow companies to reach markets throughout the world. They help customers of all sizes solve the intricacies of shipping goods globally by providing comprehensive international ocean and air freight forwarding, surface transportation and distribution, customs brokerage, trade and customs advisory services, and advanced e-commerce and trade facilitation solutions. We're glad you stopped by and hope your job search experience with FedEx Logistics, Inc. will be rewarding. We look forward to hearing from you

  • LCL Operations Agent

    2 weeks ago

    Prague, Hlavní město Praha, Czech Republic MAERSK Full time 450,000 - 550,000 per year

    Multiple job locations available : Rijeka, Croatia, and Prague, Czechia.Working at Maersk brings a unique blend of being part of a rich heritage and an enthusiastic, youthful, fast-paced logistics company. We believe in rewarding and recognizing individual performances within highly professional teams supported by our distinctive values.Collaborative and...

  • LCL Operations Agent

    2 weeks ago

    Prague, Hlavní město Praha, Czech Republic A.P. Moller - Maersk Full time 300,000 - 450,000 per year

    Multiple job locations available: Rijeka, Croatia, and Prague, Czechia. Working at Maersk brings a unique blend of being part of a rich heritage and an enthusiastic, youthful, fast-paced logistics company. We believe in rewarding and recognizing individual performances within highly professional teams supported by our distinctive values.Collaborative and...

  • RSOC Operator

    1 week ago

    Prague, Hlavní město Praha, Czech Republic Pinkerton Full time €104,000 - €130,878 per year

    Overview:170+ Years Strong. Industry Leader. Global Impact.At Pinkerton, the mission is to protect our clients. To do this, we provide enterprise risk management services and programs specifically designed for each client. Pinkerton employees are one of our most important assets and critical to the delivery of world-class solutions. Bonded together, we share...

  • Customer Care Agent with Native French

    1 week ago

    Prague, Hlavní město Praha, Czech Republic Lentiamo Full time 250,000 - 450,000 per year

    English (Intermediate) French (Proficient)see all jobsLentiamoFull-time • PragueSeniority: Junior • Education: Education not importantJoin Lentiamo: Your Career Adventure Starts HereAre you ready to build a rewarding career in a dynamic, multicultural company right in the heart of Prague? If you're fluent in French (communicative English too) and excited...

  • Operations Manager

    2 weeks ago

    Prague, Hlavní město Praha, Czech Republic Yoummday Full time 40,000 - 80,000 per year

    Deine MissionWir suchen ab sofort dich als Operations Manager (m/w/d) für unser Prager Office in einem hybriden Modell. Als Operations Manager (m/w/d) übernimmst du die Verantwortung für ein Kundenservice-Projekt einer unserer namhaften Auftraggeber sowohl in operativer als auch prozessualer Hinsicht und wirst bis zu 5 Team Leads führen mit jeweils bis...

  • Securities Financing Operations Specialist

    2 weeks ago

    Prague, Hlavní město Praha, Czech Republic Deutsche Börse Group Full time 80,000 - 120,000 per year

    Ready to jumpstart your financial market career? Join our Global Securities Financing Business team, and become part of our international family full of driven minds.What will be your position in our team?In your new role, you will be responsible for operating innovative solutions in an integrated, real-time collateral management, securities lending and...

  • AI Engineer

    2 weeks ago

    Prague, Hlavní město Praha, Czech Republic Neurons Lab Full time 90,000 - 120,000 per year

    We're building AI solutions for major banks, insurance companies, and asset management firms. Our work covers customer-facing chatbots and voice agents for support calls, plus back-office automation for document processing and workflows.You'll independently work with advanced LLMs, voice technology, and multimodal AI that integrates seamlessly with existing...

  • AI Engineer

    2 weeks ago

    Prague, Hlavní město Praha, Czech Republic AislE Full time 40,000 - 120,000 per year

    Security teams are drowning in vulnerability alerts, playing endless catch-up with manual processes. We witnessed this crisis firsthand after protecting millions of users at global scale. The reactive approach isn't just inefficient—it's actively putting organizations at risk.We founded AISLE to define a new category: autonomous vulnerability remediation....

  • Securities Financing Operations Specialist

    2 weeks ago

    Prague, Hlavní město Praha, Czech Republic Deutsche Börse Full time 30,000 - 60,000 per year

    PragueYour career at Deutsche Börse GroupReady to jumpstart your financial market career? Join our Global Securities Financing Business team, and become part of our international family full of driven minds.What will be your position in our team?In your new role, you will be responsible for operating innovative solutions in an integrated, real-time...

  • MLOps Engineer

    1 week ago

    Prague, Hlavní město Praha, Czech Republic Omilia Full time 120,000 - 150,000 per year

    Are you ready to move beyond maintaining legacy systems and build something truly new? What if your next role gave you the keys to architect an entire AI platform from the ground up, powering systems that serve millions of users? We're looking for a foundational MLOps leader to design, build, and own the infrastructure that will define the future of our AI...