Technical Solution Demonstration Specialist

About Us

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SUSE is a global leader in innovative, reliable and secure enterprise open source solutions, including SUSE Linux Enterprise (SLE), Rancher and NeuVector. More than 60% of the Fortune 500 rely on SUSE to power their mission-critical workloads, enabling them to innovate everywhere – from the data center to the cloud, to the edge and beyond. SUSE puts the "open" back in open source, collaborating with partners and communities to give customers the agility to tackle innovation challenges today and the freedom to evolve their strategy and solutions tomorrow.

We are open in our roots and open in our approach, striving to be the most trusted open innovator in the World. Openness extends beyond our technology. Our vibrant community thrives on diversity and connectivity without borders.

Technical Solution Demonstration Specialist

Job Description

We are seeking a talented and meticulous Technical Solution Demonstration Specialist to create comprehensive and impactful technical demonstrations of SUSE's cutting-edge products and solutions. This role is pivotal in equipping our SUSE and partner technical sellers with the resources they need to effectively showcase the value and capabilities of our solutions to prospective customers. You will work closely with Product Marketing to understand key product features and the Sales Architect team to understand the customer requirements. Leveraging existing technical training materials and virtual environments as a starting point, you will develop a library of ready-to-use demonstrations, complete with detailed scripts and step-by-step directions.

Key Responsibilities:

• Demonstration Creation: Design and build a portfolio of technical demonstrations that highlight key features and address common customer use cases across the SUSE portfolio.
• Script and Direction Development: Create detailed scripts and step-by-step instructions to accompany each demonstration, ensuring clarity and ease of execution for technical sellers.
• Cross-functional Collaboration: Work closely with Product Marketing and key stakeholders in the sales enablement and Solution Architect teams to understand and incorporate key product messaging, value propositions, and target audience requirements into demonstration content.
• Sales Focus: Partner with the pre-sales Solution Architect team to gather insights into customer needs, pain points, and desired outcomes, ensuring demonstration content is relevant and directly supports their sales efforts.The demonstrations will assist technical sellers in cascading the SUSE value proposition using modularized chapters, allowing both SUSE field and partner Solution Architects to deploy tailored demonstrations for their customers.
• Content Leveraging: Utilize existing technical training materials, documentation, and virtual lab environments as the foundation for demonstration content, ensuring consistency and accuracy.
• Virtual Environment Management: Maintain and update the virtual environments used as the basis for demonstrations, ensuring they are stable, functional, and reflect the latest product versions. This will include managing both locally hosted and demonstration environments hosted in a range of cloud environments.
• Feedback Incorporation: Collaborate with technical sellers to gather feedback on the usability and effectiveness of the demonstration materials, and incorporate learning for continuous improvement.
• Documentation and Knowledge Sharing: Maintain clear documentation of the created demonstrations, scripts, and setup instructions, ensuring easy access and understanding for the technical sales teams and partners.
• Staying Current: Maintain a deep understanding of SUSE products, new features, and industry trends to ensure demonstration materials are accurate and compelling.

Qualifications and Experience:

• Proven experience in a technical role, such as technical marketing, sales engineering, training, or system administration, with a strong understanding of enterprise software solutions.
• Solid technical aptitude and hands-on experience with both Linux operating systems and Cloud Native solutions (e.g., virtualization, cloud computing, containers). Familiarity with SUSE products is a significant advantage.
• Excellent written communication skills with the ability to create clear, concise, and detailed technical documentation, including scripts and step-by-step instructions.
• Experience creating technical content, such as demonstrations, presentations, or tutorials.
• Strong organizational and time management skills, with the ability to manage multiple projects and deadlines effectively.
• Ability to work independently and collaboratively within a cross-functional team environment.
• Familiarity with virtualisation technologies (primarily KVM) and cloud platforms (AWS, Azure, GCP) is desirable.
• Experience with scripting languages (e.g., Bash, Python) is a plus.

Personal Attributes:

• Meticulous and detail-oriented with a focus on creating accurate and easy-to-follow instructions.
• Creative and innovative in visualizing and documenting technical demonstrations.
• Customer-focused with an understanding of the needs of technical sales professionals.
• Proactive and self-motivated with a strong sense of ownership.
• A continuous learner with a desire to stay up-to-date with the latest technologies.

Job

Learning & Development

What We Offer

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This is a compelling opportunity for the right person to join us as we continue to scale and prosper.

If you're a big thinker, obsessed by execution and thrive in a dynamic environment in which you can tangibly create a lasting legacy,

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