IT Business Services Principal Consultant

We help the world run better

At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.

Summary:

We are seeking a highly motivated and experienced IT E2E Expert Test Lead with a practical background in our cloud and services processes to join our team focused on Key Programs and Initiatives.

The Role:

• Lead and oversee end-to-end (E2E) testing activities for critical, large-scale IT programs and initiatives, ensuring alignment with business processes and objectives.
• Develop and implement comprehensive E2E test strategies, plans, and scripts covering all aspects of the software development lifecycle, with a focus on business process validation relevant to our cloud and services processes.
• Coordinate between CPIT test leads from the various ARTs and delivery teams to ensure smooth execution of testing activities.
• Mentor and enable test leads, fostering a collaborative and results-oriented environment.
• Collaborate closely with business analysts, developers, and project managers to understand requirements, define acceptance criteria, and ensure testability.
• Design, develop, and execute test cases, analyze results, and report defects, utilizing tools such as Jira, Xray, and more.
• Drive continuous improvement in testing processes and methodologies, leveraging Agile and SAFe principles tailored to our cloud and services processes.
• Provide expert guidance on testing best practices and tool utilization specific to our organizational context.
• Track and report on testing progress, metrics, and quality, providing clear visibility to stakeholders.
• Proactively identify and mitigate testing risks and challenges within our cloud and services environment.
• Champion a quality-first mindset within the organization and translate complex business processes into testable scenarios.
• Facilitate testing workshops and training sessions for the tea

Role Requirements:

• Proven experience leading and managing E2E testing efforts for large-scale IT projects.
• Strong understanding of business process analysis and modeling, especially related to cloud and services.
• Knowledge of software testing methodologies, including Agile and SAFe frameworks, and how they apply to our processes.
• Expertise in test management and defect tracking tools such as Jira, Xray, and Tosca.
• Excellent communication, collaboration, and interpersonal skills.
• Ability to work independently and as part of a team.
• Strong analytical and problem-solving skills.
• Experience in creating and executing test plans, test cases, and test scripts.
• Proficient in reporting testing progress and metrics.
• Experience with various testing types (functional, performance, security, usability, etc.) is a definite asset.
• Experience working within a highly regulated industry is a plus, particularly if relevant to our cloud and services operations

Bring out your best

SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

We win with inclusion

SAP's culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.

SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team:

For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.

Successful candidates might be required to undergo a background verification with an external vendor.

AI Usage in the Recruitment Process

For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.

Please note that any violation of these guidelines may result in disqualification from the hiring process.

Requisition ID: | Work Area: Information Technology | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid