Global Operations Service Lead

22 hours ago

Prague, Hlavní město Praha, Czech Republic Sandoz Full time 900,000 - 1,200,000 per year

Global Operations Service Lead, CFS Technology

Sandoz continues to go through an exciting and transformative period as a global leader and pioneering provider of sustainable Biosimilar and Generic medicines. As we continue down this new and ambitious path, unique opportunities will present themselves, both professionally and personally. Join us, the future is ours to shape

Job Summary

The Global Operations Service Lead, CFS TT for Legal and Compliance functions oversees Business As Usual Ops support, including maintenance, ongoing development continuous integration.

Basic business knowledge about Ethics & Compliance, Enterprise Risk, Data Privacy & Controls as business areas will be highly desirable.

This role is critical for championing the control processes for Problem, Change, Release, Configuration Management, delivering successful outcomes that enables them to achieve its corporate and operational objectives, ensuring IT governance and controls are effective.

Your Key Responsibilities

Your responsibilities include, but are not limited to:

  • Take ownership of systems once projects go live, managing ongoing operations, maintenance, and upgrades.
  • Analyze existing IT systems and propose improvements to enhance performance and efficiency.
  • Troubleshoot client issues and implement effective solutions.
  • Collaborate with Technical Solution Owner so that change requests, bug-fixes and incident management of all technical solutions align with the company's tech standards.
  • Oversee the integration of new and existing technologies within the global Legal & Compliance landscape.
  • Manage software and hardware upgrades, replacements, and integrations.
  • Champion Business Continuity and Risk Management processes, ensuring compliance with policies and reporting requirements.
  • Stay up to date with technology standards and industry trends.
  • Build strong relationships with business leaders, technology teams, and external vendors to ensure solutions meet organizational needs.
  • Apply best practices in service management to deliver high-quality outcomes.

Minimum Requirements

What you'll bring to the role:

Experience:

  • 12+ years of experience in software management space, with exposure desired in IT project management and technical business analysis.
  • Strong understanding of user experience – problem and incident and their resolution cycle
  • Proven track record in managing large and complex engagement involving multiple stakeholders
  • Proficiency in business analysis
  • Strong stakeholder relationship management.

Why Sandoz?

Generic and Biosimilar medicines are the backbone of the global medicines industry. Sandoz, a leader in this sector, provided more than 900 million patient treatments across 100+ countries in 2024 and while we are proud of this achievement, we have an ambition to do more

With investments in new development capabilities, production sites, new acquisitions, and partnerships, we have the opportunity to shape the future of Sandoz and help more patients gain access to low-cost, high-quality medicines, sustainably.

Our momentum is powered by an open, collaborative culture driven by our talented and ambitious colleagues, who, in return for applying their skills experience an agile and collegiate environment with impactful, flexible-hybrid careers, where diversity is welcomed and where personal growth is supported

Join us

#Sandoz

  • Global Talent Operations Associate

    5 days ago

    Prague, Hlavní město Praha, Czech Republic Medtronic Full time 350,000 - 550,000 per year

    At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You'll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.A Day in the LifeAt our HR Shared Services we operationalize, execute & consult on Global Talent & Leadership...

  • Global Talent Operations Associate

    5 days ago

    Prague, Hlavní město Praha, Czech Republic Medtronic Full time 450,000 - 550,000 per year

    At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You'll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.A Day in the LifeAt our HR Shared Services we operationalize, execute & consult on Global Talent & Leadership...

  • Global Services Portfolio Consultant

    3 days ago

    Prague, Hlavní město Praha, Czech Republic SUSE Full time 1,200,000 - 2,400,000 per year

    About UsAlways open. Our code, our culture, our opportunities. Leading open innovation without limits. We are SUSE.SUSE is a global leader in innovative, reliable, and secure enterprise open source solutions, including SUSE Linux Suite, SUSE Rancher Suite, SUSE Edge Suite, and SUSE AI Suite. More than 60% of the Fortune 500 rely on SUSE to power their...

  • Local Service Delivery Lead

    22 hours ago

    Prague, Hlavní město Praha, Czech Republic SoftwareOne Full time 90,000 - 120,000 per year

    Why SoftwareOne?SoftwareOne is powered by SwomiesSoftwareOne and Crayon have joined forces to become a global, AI-powered software and cloud solutions provider. With a presence in over 70 countries and a team of around 13,000 professionals, the combined organization brings together global scale and local expertise to help clients reduce costs, accelerate...

  • ERP Service Operations Manager

    22 hours ago

    Prague, Hlavní město Praha, Czech Republic Novartis Full time 60,000 - 120,000 per year

    SummaryThe ERP Service Operations Manager is accountable for the end-to-end management of ERP service operations, with a strong focus on SAP platforms. This role ensures operational excellence, service continuity, and compliance through effective governance of ITIL processes, vendor performance, and continual service improvement initiatives. The ideal...

  • Service and Operations Manager

    5 days ago

    Prague, Hlavní město Praha, Czech Republic Tesco Full time 900,000 - 1,200,000 per year

    About the role As a Service & Operation Manager you build and maintain a strong service and operations team capable of delivering excellent services to Tesco's customers and colleagues. You also ensure that high service availability is maintained by resolving or responding to support issues quickly.In Data Platforms we manage complex ecosystem of 3rd party...

  • Senior Global Warehouse Excellence Manager, Global Operations

    3 days ago

    Prague, Hlavní město Praha, Czech Republic GN Group Full time 90,000 - 120,000 per year

    Would you like to set the direction for customer-centric warehouse operations, ensuring timely and effective order fulfilment from our GN warehouses across the globe? Then please read on.As part of our strategy to build supply chain resilience and merge business units, we are looking for a bright mind with extensive warehouse management skills to define...

  • Senior Global Warehouse Excellence Manager, Global Operations

    22 hours ago

    Prague, Hlavní město Praha, Czech Republic GN Store Nord AS Full time 120,000 - 180,000 per year

    Would you like to set the direction for customer-centric warehouse operations, ensuring timely and effective order fulfilment from our GN warehouses across the globe? Then please read on.As part of our strategy to build supply chain resilience and merge business units, we are looking for a bright mind with extensive warehouse management skills to define and...

  • Head of Accounting Operations

    22 hours ago

    Prague, Hlavní město Praha, Czech Republic JetBrains Full time 2,500,000 - 6,000,000 per year

    JetBrains is a well-known international software development company. Ever since we started, back in 2000, we have strived to make the strongest, most effective developer tools on earth. Our products are used by more than 11 million users worldwide, and 88 Fortune Global 100 companies are our customers.JetBrains is home to 2,500+ internationally minded...

  • Global Indirect Procurement Associate

    3 days ago

    Prague, Hlavní město Praha, Czech Republic QuidelOrtho Full time 450,000 - 750,000 per year

    The OpportunityQuidelOrtho unites the strengths of Quidel Corporation and Ortho Clinical Diagnostics, creating a world-leading in vitro diagnostics company with award-winning expertise in immunoassay and molecular testing, clinical chemistry and transfusion medicine. We are more than 6,000 strong and do business in over 130 countries, providing answers with...