SAP Applications Rollout and Regional Support Specialist

Forvia, a sustainable mobility technology leader

We pioneer technology for mobility experience that matter to people.

Your mission and roles

To ensure business continuity in your region by deploying SAP functions, providing consultancy and animation to the business in usage, and supporting users.

The Forvia SAP Applications Rollout and Regional Support Team is the key interface between end users and the FCS (Forvia Core System) in terms of support, problem analysis, and enhancements. Working in close relationship with Business users to implement functionalities, retrofit, and promote usage of FCS.

The FCS Applications Rollout and Regional Support Team is focused on projects, retrofits, and special customer care while ensuring the global consistency of the FCS Support Chain across levels, starting from L1 through L3 teams. IT Consultants manage processes and standard IT applications or modules. Collaborate with business partners to define needs. Oversee tests, data migration, specifications, and documentation.

Essential responsibilities and duties

• Perform rollouts, leading and implementing the requested FCS functionalities.
• Ensure retrofit activities in the region and deliver functional 2nd level support to end users.
• Provide regional support for users, including incident troubleshooting and problem-solving.
• Collect and describe local requirements from sites (in terms of Request for Change RFC), elaborate functional specifications, and get them validated. Facilitate the establishment of priorities and the communication of decisions to the user community.
• Promote coherence and consistency of data by following KPIs.
• Ensure continuous improvement and actively promote better utilization of FCS.
• Actively participate on Forvia Shareplace to provide support to users and promote FCS functionalities.
• Coordinate and perform specific training sessions.
• Participate, at the request of users, in working groups related to their field.
• Lead and participate in design sessions regarding new functionalities to enhance business processes and information process flow.
• Review and analyze the effectiveness and efficiency of existing systems and develop strategies for improving or further leveraging these systems.
• Meet with decision-makers, system owners, and end users to define requirements, system goals, and identify and resolve system issues.

Your profile and competencies to succeed

• Solid knowledge in ERP for the Manufacturing & Logistics domain.
• 3+ years overall experience in SAP for the specific domain.
• Good business knowledge in the automotive industry.
• Good communication and expression skills in an international environment, both written and oral.
• Project management skills.
• Ability to prioritize and multitask. Flexibility and adaptability in work approach.
• Team-oriented and collaborative mindset.
• Strong analytical and problem-solving skills, with the ability to describe and conduct problem-solving.
• Strong focus on delivering results.
• International mindset.
• Mobility: Up to 30%.
• Good level of English compulsory.

What we can do for you

• At Forvia, you will find an engaging and dynamic environment where you can contribute to the development of sustainable mobility leading technologies.
• We are the seventh-largest global automotive supplier, employing more than 157,000 people in more than 40 countries which makes a lot of opportunity for career development.
• We welcome energetic and agile people who can thrive in a fast-changing environment. People who share our strong values. Team players with a collaborative mindset and a passion to deliver high standards for our clients. Lifelong learners. High performers. Globally minded people who aspire to work in a transforming industry, where excellence, speed, and quality count.
• We cultivate a learning environment, dedicating tools and resources to ensure we remain at the forefront of mobility. Our people enjoy an average of more than 22 hours of online and in-person training within FORVIA University (five campuses around the world)
• We offer a multicultural environment that values diversity and international collaboration. We believe that diversity is a strength. To create an inclusive culture where all forms of diversity create real value for the company, we have adopted gender diversity targets and inclusion action plans.
• Achieving CO2 Net Zero as a pioneer of the automotive industry is a priority: In June 2022, Forvia became the first global automotive group to be certified with the new SBTI Net-Zero Standard (the most ambitious standard of SBTi), aligned with the ambition of the 2015 Paris Agreement of limiting global warming to 1.5°C. Three principles guide our action: use less, use better and use longer, with a focus on recyclability and circular economy.

Why join us

FORVIA is an automotive technology group at the heart of smarter and more sustainable mobility. We bring together expertise in electronics, clean mobility, lighting, interiors, seating, and lifecycle solutions to drive change in the automotive industry.

With a history stretching back more than a century, we are the 7th largest global automotive supplier, employing more than 157,000 people in 43 countries. You'll find our technology in around 1 out of 2 vehicles produced anywhere in the world.

In June 2022, we became the 1st global automotive group to be certified with the SBTI Net-Zero Standard. We have committed to reach CO2 Net Zero by no later than 2045.

As technological innovation and the need for sustainability transform the automotive industry, we are ideally positioned to deliver solutions that will enhance the lives of road-users everywhere.

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