Principal Network Engineer

About Us:
The Corporate Networking organization within Oracle Cloud Infrastructure (OCI) designs, deploys, operates, and supports employee connectivity solutions and services for Oracle.  We manage Corporate Offices, On-Prem Data Centers, wired/wireless networks, WAN connectivity, and related services such as VPN and IDS/IPS.

We are looking for an experienced network and security engineer with a strong technical background to help us transform the corporate network.  As a Principal Network Engineer, you will be responsible for the design, delivery, and operation of critical employee connectivity services.  You will work with peers, management, and project managers to deliver solutions, maintain network services, mentor junior team members, and provide escalation support for the Operations team.  You should be comfortable working in a fast-moving environment that requires agility and the drive to deliver.  You should be comfortable taking on new challenges that develop your skills.

Experience

General

• Good written and verbal English communication skills
• Effectively communicate with people on both a technical and non-technical level
• Ability to work with a global, remote workforce
• Self-motivated professional with the ability to work in a pressured production environment while not compromising on the quality of the service provided
• A focus on customer service / satisfaction.

Specific

• Experience supporting network and network security technologies, including:
  • Protocols such as BGP/OSPF/IS-IS, TCP, IPv4, IPv6, VxLAN, DNS, DHCP, MPLS, SSL
  • SDWAN
  • Routers and switches such as Cisco Nexus, Juniper MX, and Arista
  • Firewalls such as Fortinet, Juniper, and Palo Alto 
  • Load balancers such as F5
• In-depth knowledge of routing and switching
• Experience performing regular capacity management functions for network and security components
• Demonstrated ability to quickly troubleshoot network and network security problems to root cause, to restore service and to identify long term corrective and preventative actions
• Work jointly with automation and monitoring teams to develop service based monitoring metrics for security and routing functions

Preferred Skills (optional)

• CCNA / CCNP Security OR Fortinet Network Security Expert (NSE) or equivalent 
• Technical understanding and practical application of network protocols and technology
  • VPN – IPSEC and SSL
  • Firewalls and load balancers, security policy management
  • Network / Security monitoring tools such as: SNMP, MTRG, Prometheus and Grafana etc.
• Technical understanding and practical application of security support
• Technical understanding and practical application of DevOps
  • Continuous Integration / Continuous Delivery & Deployment Tools
  • Network as Code strategy
  • Familiarity of IaaS/PaaS/SaaS infrastructure/environments
  • Integration technologies (APIs)
  • Scripting experience in Ansible, Python, others

Responsibilities

• Design and deploy company LANs, WANs, and wireless networks, including routers, firewalls, load balancers, switches, and other hardware
• Troubleshooting, diagnosing, and resolving hardware, software, and other network and system problems
• Work within a globally disperse team to deliver network and security solutions 
• Transition solutions successfully into Network Operations
• Identify opportunities to automate responses to common operational problems and requests
• Ensure compliance, configuration and data quality levels are maintained 
• Work with internal stakeholders, external network and security vendors
• Respond to escalations to identify the root cause of an outage and coordinate the corrective action in line with existing procedures and practices
• Provide on-call support services as needed 
• Document work instructions or procedures

Career Level - IC4