Senior Production Manager

Who We Are

HH Global are the leader in tech-enabled creative production and procurement. We amplify marketing campaigns through unrivaled production, procurement leadership and the most advanced sustainability capabilities available. All delivered at scale through industry-leading technology and the passionate expertise of our people.

With more than 4,500 colleagues, 26 creative studios and over 5,800 strategic supplier partners across 64 countries, we work with the best talent across the world to partner with our clients to create big impact through big ideas.

Purpose of the Job

Our Senior Production Managers are responsible for coordinating suppliers to produce our clients' designs and complement the project team by managing supplier production and overseeing assembly and packing of articles in the required quality and time frame. All with higher emphasis on cost effectiveness, negotiation with suppliers, sustainability, concept development, supporting the others within Production team and providing communication strategy to the client.

We need our Senior Production Managers to be highly technically skilled, organized and attentive to detail (to operate and master our ERP system).  You'll need to be a good communicators, planner and team player working closely with our CAD engineers, production managers, account / roll-out managers, warehouse teams, logistic managers and installation teams and finance department.

• This role will operate on a Hybrid basis from our Prague office

• Please submit your resume in English

Key Responsibilities

• Development Subject Matter Expert
• Production Management: Manage all aspects of production with vendors, ensuring delivery timetables and maintaining current status of assigned projects at all times, brief design/engineering teams and verify mechanical drawing details, prepare quotations and indicate appropriate vendors for production, plan and track supplier production and set priorities accordingly.
• Supplier Management: Develop and sustain excellent relationships with all suppliers, liaison between different material suppliers for cross production checks. Provide ongoing training and support to Production Managers, provide guidance and mentoring on the development of the fixtures, etc.
• Concept Development: Manage the whole process of concept development from design and engineering phase to the final project handover to the client. Act as a key partner for Account/Project Managers in the area of Development and suppliers' management. Proactively propose alternative solutions and materials.
• Client Satisfaction: Demonstrate our partnership with the client by providing added value (info, know-how etc.), all together with emphasis on sustainability. Responsible for resolution of issues escalated by Production Managers.
• Project Documentation: Ensure quality and final check of technical documentation (design drawings, production draw bill of materials, meta data), compliance with internal and clients standards and systems. Ensure ERP system is used to document all production-related information and technical documentation.
• Communication: Key contact for internal teams and suppliers on project status and details, provide clear and timely solution-oriented communication to suppliers and internal team members.
• Quality Control (together with QC Dept.): Ensure quality and on-time delivery of production articles, plan inspections at supplier's facilities and on incoming components to warehouse, ensure packaging standards reflecting client's needs.
• Supplier selection recommendation and commercial price negotiation.
• Financial Control + Project Evaluation: Establish and communicate budgets and work back schedules for each project, work within established operating budgets, analyze job revenue, cost and profitability by job and/or project.
• Claims Handling: Manage claims of damaged or missing components

Knowledge, Skills + Experience

Professional:

• Very strong experience in production area – ideally in retail fixture fabrication or related industry
• Technical education is a big plus (furniture, mechanical, civil engineering, architecture)
• Able to read and comprehend technical drawings
• Advanced knowledge of materials and production technologies in joinery, metal works, plastics, printing and glass works as well as of finishes and finishing techniques for wood and metal
• Supplier relationship management skills – ability to build and maintain strong, mutually beneficial relationships with suppliers and develop incentives to encourage suppliers to achieve greater excellence
• Negotiation skills – ability to use a range of approaches and strategies to build a stronger negotiation base and form long-term relationships
• Project management skills – organizational and planning abilities in combination with time management skills and ability to multitask

Personal:

• Stress resistant and able to focus under time pressure
• Excellent communication skills for both personal and written interaction with suppliers, internal teams and client
• Ability to work on multiple projects at once while maintaining focus and control
• Perfectionist with a high level of attention to detail
• Drive for development and self-improvement

Other:

• Advanced level of MS Office (MS Excel is a must)
• Knowledge of ERP systems
• Czech and English - advanced level required for daily written and verbal communication + knowledge of technical English
• Driver's license B - active driver

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We thank all applicants for their interest in a career with us. HH Global are an equal opportunities employer and welcome all suitably qualified candidates from any background, regardless of any personal characteristic, especially those protected by law.

We will make reasonable adjustments to the recruitment process to accommodate any disability. In the first instance, if you require this job advert in an alternative format, or require any assistance, please reach out to

Please note that we carry out a variety of pre-employment background checks which are appropriate for the country that you are based in. These may include: employment history, right to work, identity, professional qualifications, criminal record, sanction file and / or CIFAS checks.