Current jobs related to Assistance Coordinator - Prague, Hlavní město Praha - Euro-Center Prague, s.r.o.
-
Executive Assistant
1 week ago
Prague, Hlavní město Praha, Czech Republic beBeeAdministrative Full time 400,000 - 600,000Job Opportunity:We are seeking a highly organized and detail-oriented assistant to support our leadership team.Key Responsibilities:Manage administration, travel, and logistics for senior executivesProvide additional support to directors within the teamDevelop reports, documentation, and other business materialsCoordinate calendars and meetingsFoster...
-
Executive Assistant
1 week ago
Prague, Hlavní město Praha, Czech Republic Zentiva Full time 104,000 - 130,878 per yearAre you a proactive, detail-oriented professional who thrives in a dynamic environment? We're looking for an exceptional Executive Assistant to support our Chief Scientific Officer (CSO) and play a pivotal role in enabling the success of our scientific leadership team.KEY RESPONSIBILITIES AND ACTIVITIESAs the Executive Assistant to the CSO, you'll be the...
-
Receptionist/Workplace Assistant
1 week ago
Prague, Hlavní město Praha, Czech Republic rohlik Full time 45,000 - 55,000 per yearEurope's leading online grocery delivery service. Using technology to deliver weekly shopping SKUs) in less than three hours in 15 minute time slots, saving our customers time and giving them freedom and flexibility.The world needs a better food system, one that is more sustainable, more inclusive and which brings healthier and more personalised food to all....
-
Receptionist/Workplace Assistant
1 week ago
Prague, Hlavní město Praha, Czech Republic Rohlik Full time 45,000 - 55,000 per yearEurope's leading online grocery delivery service. Using technology to deliver weekly shopping SKUs) in less than three hours in 15 minute time slots, saving our customers time and giving them freedom and flexibility.The world needs a better food system, one that is more sustainable, more inclusive and which brings healthier and more personalised food to all....
-
Receptionist/Workplace Assistant
1 week ago
Prague, Hlavní město Praha, Czech Republic Rohlik Full time 360,000 - 420,000 per yearEurope's leading online grocery delivery service. Using technology to deliver weekly shopping SKUs) in less than three hours in 15 minute time slots, saving our customers time and giving them freedom and flexibility. The world needs a better food system, one that is more sustainable, more inclusive and which brings healthier and more personalised food to...
-
Prague, Hlavní město Praha, Czech Republic McKinsey & Company Full time 40,000 - 60,000 per yearJob ID: 100874PragueDo you want to work on complex and pressing challenges—the kind that bring together curious, ambitious, and determined leaders who strive to become better every day? If this sounds like you, you've come to the right place.YOUR IMPACTYou'll build meaningful, collaborative relationships with your teammates and the colleagues who depend on...
-
External Workforce Assistant
2 weeks ago
Prague, Hlavní město Praha, Czech Republic D-ploy Full time 70,000 - 120,000 per yearD-ploy is an IT and Engineering Solutions company with operations throughout the EMEA region including Switzerland, Germany, Czech Republic, Austria, UK, as well as the USA.We pride ourselves on delivering innovative and superior services and solutions to numerous industry-leading clients. By building relationships and trusted partnerships within...
-
Executive Assistant/Trainee
2 days ago
Prague, Hlavní město Praha, Czech Republic Unilever Full time 350,000 - 550,000 per yearWe are Unilever, one of the world's leading suppliers of fast-moving consumer goodsOur products are sold in over 190 countries and used by 2 billion consumers every day. Our purpose is to make sustainable living commonplace. We work to create a better future every day, with brands and services that help people feel good, look good and get more out of life....
-
HR Assistant – International Environment
3 weeks ago
Prague, Hlavní město Praha, Czech Republic ADECCO spol. s r.o. Full timeInformace Location: PragueContract Type: Fixed-term – 12 monthsCompany: American multinational corporationLanguages Required: English (daily working language), Italian (advantageous) Job ResponsibilitiesScheduling interviews and phone screeningsCommunicating with candidates, recruiters, and hiring managersUpdating data in internal recruitment...
-
Regulatory Affairs Officer/Coordinator
2 weeks ago
Prague, Hlavní město Praha, Czech Republic Zentiva Full time 104,000 - 130,878 per yearAre you looking to start your career in the pharmaceutical industry?We are seeking a Regulatory Affairs Officer/Coordinator to support our Markets Management team. This role is a fantastic opportunity to gain hands-on experience in Regulatory Affairs, work with international colleagues, and contribute to projects that make a real impact.What you'll doManage...
Assistance Coordinator
2 weeks ago
English (Advanced) French (Proficient) Ukrainian (Advanced)
see all jobs
Euro-Center Prague, s.r.o.
Full-time
• Prague
Seniority: Junior
Step into a role where your language skills and empathy make a real difference Imagine being the first point of contact for travelers in need, guiding them through challenging situations with confidence and care.
At Euro-Center Prague, you'll join a diverse and dynamic team dedicated to providing exceptional support to clients worldwide. With access to state-of-the-art training, a supportive environment, and a multinational culture, this is more than just a job – it's your chance to be a hero for those in need while building a rewarding career in the heart of Prague.
We are currently looking for French and Ukrainian speakers to strengthen our Prague based teams.
Main responsibilities:
- Handle any inbound or outbound communication related to assistance. These communications can be with a policyholder, medical and technical providers, agents, customers and other Euro-Center Offices.
- Register all communications and taken actions in the systems provided by the company (Globo, Outlook, telephone system and others)
- Register and adjust reserves for services requested when necessary, up to the authorised financial limit.
- Coordinate adequately all logistic arrangements locally and internationally.
- Coordination with the Medical Team according to Euro-Center's escalation process
- Have a good knowledge of all products, be able to fast, and efficiently check policy terms and conditions required for the case.
- Be able to understand the available provider network and identify preferred providers in different countries adequate for an ongoing case.
- Follow the customers' guidelines and Service Level Agreements (SLA) according to Euro-Center's regulations and GDPR Instructions.
- Work in close coordination with his/her senior colleagues (senior coordinator, team leaders)
- Upon AC and EC management request, to conduct other functions related to the assistance center activity
- Language back-up according agreement
Requirements:
- Native or Advanced (level C2) knowledge of French and Ukrainian
- Advanced English - it is our internal company language
- Experience in working in customer service is an advantage
- Empathy towards customers
- Good level of organisation, multi-tasking and effective time management
- Flexible and fast thinking, cool-headed in stressful situations
- Ability to analyse a situation and find a solution
- Being ready to learn and follow given procedures and rules
- Time flexibility (work in shifts 24/7) - possible 40% of working time work from HOME OFFICE after probation period
- Required start: asap or upon agreement.
- Important: Work and residence permit in the Czech Republic
What we offer:
- Background of a stable international company with 12 branches worldwide
- Multinational environment and daily communication in foreign languages
- Very interesting and varied job
- Initial training based on international professional know-how
- Motivating salary and benefits (e.g. meal allowance, quarterly bonuses, Multisport card, contribution to language courses and many more)
- Modern offices in Karlín (one of Prague's liveliest districts)
- Possibility of Home office
- Flexible planning of shifts, part-time also possible
- Quarterly paid bonuses based on performance
To have a better understanding of our company and daily responsibilities, please see our CASE STUDIES:
)
)
If you are interested in this position, please send us your CV, including your time availability, both for the interview and a possible starting date.
We are looking forward to receiving your applications here or at k.- :)
