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Junior Customer Service Specialist Ostrava    Location: Ostrava   Company:  Allegro Retail a.s.   Contract type: Employee   Area:  Customer Experience      Job Description Your main responsibilities: - Handle cases from customers (omnichannel) with experienced CX employee support.- Build positive relationships with merchants and customers, as...

Junior Partner Support Specialist    Location: Ostrava Company:  Allegro Retail a.s.       Main Responsibilities - Handle cases from customers (omnichannel) with experienced CX employee support. - Build positive relationships with merchants and customers, as well as business partners. - Update knowledge daily: CX support standards and operational...

CX Quality and Development Specialist    Location: Ostrava   Company:  Allegro Retail a.s.   Contract type: Employee     Your main responsibilities: - Define and maintain CX standards and procedures. - Deliver skill trainings, refreshers and workshops across all streams. - Keep the Knowledge Base up to date. Create and edit articles according to...