Swedish speaking Customer Support Agent to Czech Republic

Found in: beBee S CZ - 2 weeks ago


Brno, Czech Republic Nordic Jobs Full time

Vill du arbeta med kundsupport i kulturrika Brno i Tjeckien? VÃ¥r klient anställer nu svensktalande 

Vår internationella klient söker nu svensktalande som vill arbeta inom kundservice. Vi letar efter drivna och serviceinriktade kandidater som är motiverade att kickstarta sina karriärer.

Med ett modernt kontor i Brno erbjuder vår klient både internatnionell erfarenhet och en kulturell upplevelse i den charmiga staden

Som medarbetare hos vår klient är det viktigt att man skapar och upprätthåller solida kundrelationer genom experthantering av frågor och förfrågningar från kunder. Denna roll innebär även datainmatning och användning av programvara.

 

Kvalifikationer:

  • Flytande svenska i tal och skrift.
  • God förstÃ¥else och kommunikation pÃ¥ engelska (Ã¥tminstone pÃ¥ B2/C1-nivÃ¥). Detta dÃ¥ introduktionsutbildning och regelbunden uppdateringsutbildning genomförs pÃ¥ engelska.
  • God användarförmÃ¥ga av datorer, kontorsprogram, e-post och chatt.
  • Tidigare erfarenhet inom kundservice är en fördel men inget krav.

Arbetsuppgifter:

  • Erbjuda support via telefon- och e-post-/chattkommunikation med befintliga kunder (80% kommunikation via e-post, endast 20% telefonkommunikation).
  • Bearbeta data frÃ¥n klienter och registrera dem i systemet (lätt administration).
  • Ta emot inkommande samtal och hanterar kundförfrÃ¥gningar via e-post.

Villkor:

  • Möjlighet att arbeta hemifrÃ¥n i Tjeckien.
  • Heltidskontrakt pÃ¥ 1 Ã¥r med möjlighet till förlängning
  • Högkvalitativ grundutbildning pÃ¥ 1 mÃ¥nad
  • MÃ¥nga intressanta fördelar - mÃ¥ltidskuponger värda CZK 90; 25 dagars semester; företagsfrukostar, tävlingar och evenemang; MultiSport-kort, rabatterade samtal även för familjemedlemmar
  • Modern arbetsmiljö med vacker utsikt pÃ¥ campustorget i Brno - Bohunice

 

Nordic Jobs Worldwide

Nordic Jobs Worldwide är ett professionellt nordiskt rekryteringsföretag fokuserat på att koppla samman kandidater från Sverige, Finland, Norge och Danmark med företag från hela världen.

Nordic Jobs Worldwide är störst i Norden på språkrekrytering, med kontor i Oslo, Tallinn, Malaga, Malta och Lissabon. Vi matchar de mest spännande jobben med nordiska talanger i hela världen. Vi har hjälpt över 3000 personer att hitta sitt drömjobb med våra 300+ partners i över 30 olika länder.


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