Business Development Manager

5 days ago

Remote Kyiv Krakow Kraków Warszawa, Czech Republic Railsware Full time

Company Overview

Coupler.io is a leading provider of innovative data solutions. Our products have gained more than 2 million+ signups, and we continue to grow.

We strive to create meaningful products and provide the best experience for our customers. If you're tech-savvy, customer-focused, and great at building relationships, this role could be a great fit.

Job Description

  • Conduct live demos and onboarding sessions to ensure a seamless product experience for prospective and existing clients.
  • Manage inbound sales and proactively identify upsell opportunities for existing clients.
  • Act as a trusted Account Manager, helping clients maximize product value, explore new features, and optimize their usage.
  • Build and maintain strong client relationships based on trust, transparency, and respect.
  • Keep CRM data accurate and up-to-date while maintaining a structured and efficient sales pipeline.
  • Improve processes and documentation, including onboarding materials, case studies, guides, and knowledge base updates.
  • Work closely with different teams, including marketing, product, and customer success, to deliver a cohesive client experience.
  • Monitor and evaluate your calls and sales performance, suggesting effective sales strategies.

Required Skills and Qualifications

  • English proficiency (C1 level).
  • Experience in Sales or Customer Support roles.
  • Strong analytical mindset with an understanding of customer needs and data challenges.
  • Ability to proactively guide customers toward data-driven success.
  • Excellent software literacy and ability to dive deep into the product.
  • Excellent communication, negotiation, and presentation skills.
  • Ability to multitask and prioritize effectively.
  • High attention to detail.

Benefits

  • Flat structure.
  • International projects.
  • Training budget.
  • Private healthcare.
  • Home office.
  • Free coffee.
  • Canteen.
  • Bike parking.
  • Free snacks.
  • Free beverages.
  • Free parking.
  • Modern office.
  • No dress code.

Others

The role is open for the U.S. time zone (16:00–00:00 UTC). You should commit to this schedule and be flexible to adjust by ±2 hours if required.

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