International Customer Experience Specialist

3 days ago


Prague, Hlavní město Praha, Czech Republic Cross Border Talents Full time

Unlock Your Potential in Lisbon

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Cross Border Talents is seeking a highly motivated and customer-focused individual to join our team as an International Customer Experience Specialist in Lisbon, Portugal. As a key member of our support team, you will play a vital role in delivering exceptional service to customers while working in a dynamic and international environment.

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About the Role:

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We are looking for someone with native-level Czech fluency and strong English skills (B2) to provide excellent assistance to customers, helping them resolve inquiries and issues related to their banking services. You will work collaboratively with a team of professionals to ensure each interaction leaves customers satisfied, supported, and confident in their financial decisions.

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Responsibilities:

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  • Provide top-notch service to customers, addressing their concerns and resolving issues efficiently">
  • Collaborate with colleagues to achieve customer satisfaction and excellence">
  • Troubleshoot customer concerns effectively while adhering to high standards of service">
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The Benefits:

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We offer a comprehensive relocation package, including a free flight to Lisbon, two weeks of complimentary accommodation, and airport pick-up service. This is a fantastic opportunity to experience the vibrant lifestyle that Lisbon has to offer, from its rich cultural heritage to its welcoming community and stunning beaches.

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What We Are Looking For:

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We seek individuals who are passionate about solving problems, helping others, and delivering exceptional customer experiences. If you have a passion for customer service, a strong work ethic, and a willingness to learn and adapt, we encourage you to apply.

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Salary Information:

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The estimated salary for this role is approximately 25,000-30,000 EUR per annum, depending on experience and qualifications. However, please note that this figure is an estimate and may vary based on individual circumstances.

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Your Next Chapter Awaits:

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Lisbon is a city that offers a unique blend of history, culture, and lifestyle. Imagine starting your day with fresh pastries from a neighborhood café, strolling through historic streets lined with pastel-colored buildings, and enjoying evenings on the sandy shores of the Atlantic. With Cross Border Talents, you can embark on a new chapter in Lisbon, surrounded by sunshine, culture, and opportunity.



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