Technical Support Expert

5 days ago


Prague, Hlavní město Praha, Czech Republic SmartResearch s.r.o. Full time
Job Overview

SmartResearch s.r.o. is seeking a Technical Support Expert to join our team. As a Technical Support Expert, you will be responsible for providing expert technical support for high-traffic web resources, including monitoring, moderating, and troubleshooting.

The ideal candidate will possess strong analytical skills, attention to detail, and the ability to work well under pressure. They should also be proficient in English (active) and have good communication skills.

**Job Summary:**

  • Provide expert technical support for high-traffic web resources
  • Monitor and moderate web portals
  • Identify suspicious activities promptly
  • Verify web resource status

Salary and Benefits:

  • Estimated salary of 60,000 - 80,000 CZK per month
  • Opportunities for career growth and professional development
  • A dynamic and supportive work environment

Requirements:

  • Strong analytical and problem-solving skills
  • Excellent communication and interpersonal skills
  • Ability to work night shifts

What We Look For:

  • Pre-intermediate English speakers welcome
  • Strong team players with good analytical skills
  • Attention, stress resilience, and punctuality


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