Technical Training Specialist

2 weeks ago

Prague, Hlavní město Praha, Czech Republic Make Full time
Job Title: Technical Training Specialist

Make Academy is seeking a highly skilled and motivated Technical Training Specialist to join our team. As a Technical Training Specialist, you will be responsible for conceptualizing, designing, and creating innovative online training materials that reach over 60,000 learners worldwide.

Key Responsibilities:
  • Plan, research, develop, and deliver comprehensive training programs that simplify complex automation concepts for diverse audiences.
  • Collaborate with subject matter experts to design, write, and develop interactive online training content.
  • Use cutting-edge learning technologies to create highly interactive and engaging learning experiences.
  • Foster a learning environment that encourages curiosity, exploration, and continuous improvement.
  • Adapt training methods and materials to accommodate various learning styles and dynamically changing environments.
  • Put the learner at the center of everything you do, ensuring training content is valuable and easy to understand.
  • Utilize feedback channels with learners to continuously improve the training experience and measure impact.
  • Complete administrative tasks such as uploading courses and maintaining content in our Learning Management System (LMS).
Qualifications:
  • 2+ years of experience in instructional design, or a related field.
  • Proven experience in training, especially in explaining complex technical topics to non-technical audiences.
  • Experience in storyboard scripting, working with authoring tools (e.g. Articulate 360), collaboration platforms (e.g. Miro) and learning management systems (e.g. Thinkific) is ideal.
  • Strong analytical skills with the ability to break down topics into manageable steps and identify essential knowledge requirements.
  • Exceptional communication skills in English, both written and verbal, with the ability to understand and address the needs of diverse audiences.
  • Proficiency in programming concepts with a solid technical background.
  • Demonstrated passion for learning and exploring new technologies and concepts.
  • Creative thinker with the ability to devise innovative solutions and visual analogies to enhance learning.
  • Highly adaptable and able to thrive in dynamic, fast-paced, and unpredictable environments.
  • Interest in API ecosystems and a good understanding of no-code automation tools.
What We Offer:
  • RSUs grant in a rapidly growing company raising its value every day
  • Annual bonus
  • Multinational team with 42 nationalities creating the future of automation
  • Learning & Development plan (online language, professional courses, conference tickets and other trainings) & 2 Company Learning Days per year
  • 3 Company Impact Days per year
  • Notebook/Macbook and 34'' curved monitor
  • 25 days of vacation, 4 sick days, company day off on 31st December
  • 10 care days to care for your loved ones
  • Extra parental vacation (3-6 months)
  • RSUs grant for a newborn child
  • Life insurance
  • Benefit Plus Cafeteria (incl. MultiSport Card)
  • Remote working allowance
  • Snack bar, coffee, tea, fruit and vegetable, and sweets all day - every day - available for everyone
  • Monday breakfast, Wednesday lunch, and Friday break, with company-provided food and drinks, with music and lively discussion
  • Flexible working hours + home office
  • Company therapy pets in Prague's office (dog-friendly office)
  • Company 3D printer
  • Team buildings, parties, and company events multiple times a year

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