Technical Training Specialist

6 days ago


Prague, Hlavní město Praha, Czech Republic Make Full time
About the Role

We are seeking a highly skilled and motivated Technical Training Specialist to join our Make Academy team. As a key member of our team, you will be responsible for conceptualizing, designing, and creating innovative online training materials that reach over 60,000 learners worldwide.

Key Responsibilities
  • Training Program Development: Plan, research, develop, and deliver comprehensive training programs that simplify complex automation concepts for diverse audiences.
  • Collaboration and Content Creation: Collaborate with subject matter experts to design, write, and develop interactive online training content.
  • Learning Experience Design: Use cutting-edge learning technologies to create highly interactive and engaging learning experiences.
  • Learning Environment: Foster a learning environment that encourages curiosity, exploration, and continuous improvement.
  • Adaptability and Flexibility: Adapt training methods and materials to accommodate various learning styles and dynamically changing environments.
  • Learner-Centric Approach: Put the learner at the center of everything you do, ensuring training content is valuable and easy to understand.
  • Continuous Improvement: Utilize feedback channels with learners to continuously improve the training experience and measure impact.
  • Administrative Tasks: Complete administrative tasks such as uploading courses and maintaining content in our Learning Management System (LMS).
Qualifications
  • Instructional Design Experience: 2+ years of experience in instructional design, or a related field.
  • Training Experience: Proven experience in training, especially in explaining complex technical topics to non-technical audiences.
  • Technical Skills: Experience in storyboard scripting, working with authoring tools (e.g. Articulate 360), collaboration platforms (e.g. Miro) and learning management systems (e.g. Thinkific) is ideal.
  • Analytical Skills: Strong analytical skills with the ability to break down topics into manageable steps and identify essential knowledge requirements.
  • Communication Skills: Exceptional communication skills in English, both written and verbal, with the ability to understand and address the needs of diverse audiences.
  • Technical Background: Proficiency in programming concepts with a solid technical background.
  • Passion for Learning: Demonstrated passion for learning and exploring new technologies and concepts.
  • Creative Thinking: Creative thinker with the ability to devise innovative solutions and visual analogies to enhance learning.
  • Adaptability: Highly adaptable and able to thrive in dynamic, fast-paced, and unpredictable environments.
  • Interest in Automation: Interest in API ecosystems and a good understanding of no-code automation tools.
What We Offer
  • Competitive Compensation: RSUs grant in a rapidly growing company raising its value every day
  • Annual Bonus
  • Diverse and Multinational Team: Multinational team with 42 nationalities creating the future of automation
  • Learning and Development Opportunities: Learning & Development plan (online language, professional courses, conference tickets and other trainings) & 2 Company Learning Days per year
  • Impact Days: 3 Company Impact Days per year
  • Equipment and Resources: Notebook/Macbook and 34'' curved monitor
  • Time Off and Benefits: 25 days of vacation, 4 sick days, company day off on 31st December, 10 care days to care for your loved ones, Extra parental vacation (3-6 months), RSUs grant for a newborn child, Life insurance, Benefit Plus Cafeteria (incl. MultiSport Card), Remote working allowance
  • Work-Life Balance: Flexible working hours + home office
  • Fun and Relaxation: Snack bar, coffee, tea, fruit and vegetable, and sweets all day - every day - available for everyone, Monday breakfast, Wednesday lunch, and Friday break, with company-provided food and drinks, with music and lively discussion, Company therapy pets in Prague's office (dog-friendly office), Company 3D printer, Team buildings, parties, and company events multiple times a year


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