
Salesforce Platform Manager
2 days ago
The role of a Salesforce Administrator at TechTorch is to manage and optimize the Salesforce platform, ensuring smooth operations and enhancing user experience.
Key Responsibilities:
- User Management: Create and manage user accounts, roles, and permissions, ensuring data security and efficient access.
- Configuration: Configure and customize Salesforce to meet business requirements, including workflows, validation rules, and reports.
- Data Quality: Maintain and monitor data integrity, performing regular data cleanups and managing duplicates.
- Support: Provide day-to-day support and troubleshooting for Salesforce users across departments.
- Process Automation: Set up and manage process automation tools (e.g., Flows, Process Builder) to streamline operations and improve productivity.
- Reports & Dashboards: Create and maintain custom reports and dashboards to support data-driven decision-making.
- Training & Documentation: Conduct training sessions for end-users and develop guides to enhance user understanding and adoption.
- System Updates: Stay updated on new Salesforce features, releases, and best practices to continuously improve our platform.
Requirements:
- Salesforce expertise
- AI knowledge
- Strong security skills
- Excellent data management skills
- Analytical and communication skills
Bonus Requirements:
- Experience with additional tools such as DocuSign, Conga, or other Salesforce AppExchange products
About Us:
TechTorch is a leader in digital transformation, partnering with private equity firms and Fortune 500 companies to deliver advanced Salesforce solutions powered by AI. Our global team of experts excels in driving business efficiency and growth through innovative technology.
What We Offer:
- Opportunity to work in an international team
- Exposure to high-impact projects with leading private equity and Fortune 500 clients
- Professional development and career growth opportunities
- Flexible, remote working environment
- Collaborative culture focused on innovation and excellence
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