Customer Success Representative with German

3 weeks ago


Kraków, Lesser Poland, Czech Republic Teleperformance Poland Full time
Unlock Your Potential as a Customer Success Representative with German

Are you a sales professional looking for a new challenge? Do you have a passion for delivering exceptional customer experiences? We're seeking a Customer Success Representative with German language skills to join our team at Teleperformance Poland.

Key Responsibilities:
  • Monitor expiring contracts and contact customers to offer continued support and products
  • Collaborate with end users and the sales team to drive sales growth
  • Handle customer inquiries, up-sell, and upgrade products
  • Actively pursue lapsed customers to sell reinstated products
  • Assist in negotiating contracts or maintenance agreements
Requirements:
  • Fluency in German and English
  • Proficiency in MS Office
  • Capacity for innovative thinking and problem-solving
  • Minimum 1 year of sales experience
What We Offer:
  • A very attractive salary package (11,000-15,500 PLN gross/month)
  • A refer-a-friend program with bonuses of 500-2,000 PLN
  • A guaranteed bonus for the first 3 months of work
  • Continuous investment in your competence development
  • A stable position in an international organization
  • A package of employee benefits, including private medical care and internal training
  • Hybrid work with all necessary equipment
  • Free access to a language learning platform
  • Invitations to events at Teleperformance and Veeam

We're a dynamic and innovative company that values our employees' growth and well-being. If you're passionate about delivering exceptional customer experiences and have a strong sales background, we encourage you to apply for this exciting opportunity.



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