Account Support Associate

1 month ago


Remote, Czech Republic Mobility Partners Full time
Job Title: Account Support Associate

Mobility Partners, a global passenger transport settlement structure, is seeking an energetic and motivated Account Support Specialist with Romanian language skills to attract new clients and support existing clients in Romania.

This role involves coordinating the preparation and delivery of product presentations for travel agencies and carriers, assisting in making agreements with new clients, helping set up client profiles, maintaining relationships with existing clients, and managing client accounts in CRM.

The ideal candidate will have strong communication and negotiation skills, be fluent in Romanian (B2 or higher), and have prior experience in sales or customer support. Additionally, they will be able to stay calm under pressure and work efficiently in fast-paced environments.

Key Responsibilities:

  • Coordinating the preparation and delivery of product presentations for travel agencies and carriers
  • Assisting in making agreements with new clients
  • Helping set up client profiles
  • Maintaining relationships with existing clients
  • Managing client accounts in CRM

Requirements:

  • Fluency in Romanian (B2 or higher)
  • Prior experience in sales or customer support
  • Strong communication and negotiation skills
  • Resilience and high work pace

Tools:

  • MS Office
  • CRM
  • JIRA Service Desk
  • Jira
  • HubSpot

Work Environment:

  • Small teams
  • International projects


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