Technical Key Account Manager for eCommerce Solutions
4 weeks ago
We are seeking a highly skilled Technical Key Account Manager to join our Ecommerce Expert Team at scandiweb. As a Technical Key Account Manager, you will be responsible for building and maintaining strong client relationships while driving sales growth through upselling and cross-selling services.
You will focus on understanding our customers' needs and pain points, developing strategic account plans, and collaborating with internal teams to ensure client satisfaction and retention. Additionally, you will stay informed about industry trends and market conditions.
Key Responsibilities:
- Building and maintaining strong client relationships
- Driving sales growth through upselling and cross-selling services
- Developing strategic account plans
- Collaborating with internal teams to ensure client satisfaction and retention
- Staying informed about industry trends and market conditions
Requirements:
- Adobe Commerce
- Shopify
- Akeneo
- Pimcore
- Magento
- Agile
- Scrum
What We Offer:
- Competitive starting salary
- Valuable Ecommerce experience at the industry leader scandiweb
- Substantial monetary bonuses based on successful lead conversion to client
- Exciting travel opportunities
- Support for hardware upgrades
- Core health insurance coverage and sports bonuses
- A diverse multinational team of experts to learn from
- Company-covered training and certification
- Legendary online and onsite events to celebrate our success together
Next Steps:
- Apply and fill in the application form
- Receive the test task and complete it
Why Join Us?
We are a very inclusive company with colleagues from over 30 countries across all continents. Our ratio of females is among the highest in the industry. We welcome people from all walks of life who can complete a test by showing their skill and knowledge.
Our company values continuous learning and acting on feedback. We believe in the importance of teamwork, handling responsibilities, and knowledge of Ecommerce related technologies like iPaaS and PIM.
As a Technical Key Account Manager, you will have the opportunity to work with inbound leads, starting with conducting thorough research of networks, ecosystems, companies, industries, and individuals to uncover business objectives and identify opportunities.
You will build strong, positive relationships with new customers, serving as a trusted advisor including CTOs and CEOs of our top-tier organizations.
As a key player, you will lead daily sales activities, including preparing new offers and engaging potential clients through calls. You will actively participate in all stages of the sales process for both inbound and outbound leads, from introductory calls to solutionizing.
Additionally, you will be responsible for preparing compelling business presentations and proposals tailored to the specific needs of prospective clients.
We are seeking a self-motivated individual who is driven by achieving results and strongly desires to succeed. Strong communication skills are essential, with confident skills in English and the ability to express oneself well in written, verbal, and presentation formats.
Additionally, the ability to learn new frameworks, and systems, and obtain certifications is important in this role.
Further career growth for Technical Key Account Manager?
You will get support in career counseling from our HR department as each career path is unique taking into account your personal strengths and ambitions.
Further professional growth and development can lead you to become a senior, team lead for one and/or multiple teams, heading a particular practice, and ultimately working with top accounts like Puma, The New York Times, or Läderach.
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