Technical Solutions Expert
3 weeks ago
We are seeking a highly skilled Technical Solutions Expert to join our team at Link Group. This role is perfect for an individual who has experience in technical support and is passionate about delivering exceptional customer experiences.
This full-time position offers a competitive salary of $**$80,000 - $100,000 per year**, commensurate with experience, as well as opportunities for professional growth and development. As a Technical Solutions Expert, you will be responsible for providing technical assistance to customers via phone, email, or remote access.
Responsibilities:- Manage emergency support calls during regular business hours (Monday–Friday).
- Respond to and resolve product support tickets via Jira Service Desk.
- Troubleshoot issues, reproduce faults, and work towards effective resolutions.
- Evaluate incoming tickets to ensure all necessary information is included by communicating with customers.
- Collaborate with the Development Team by reproducing issues, debugging, and gathering relevant details for smoother handovers.
- Support customer interactions during technical issue investigations.
- Contribute to a team-oriented culture by actively engaging with other departments within PacketFront.
- Create and distribute product licenses to customers.
- Review and update customer documentation, including user guides, white papers, and release notes.
- Aid in onboarding new team members and improving internal processes.
- Develop technical and customer-facing skills through continuous learning.
- Assist teammates with their tasks and responsibilities to foster team success.
- Bachelor's degree in Engineering (or related field), or equivalent experience.
- 3–5 years in a technical support or similar professional role.
- Prior experience in a customer-facing capacity is essential.
- Strong communication skills to explain technical matters clearly to both clients and internal teams.
- General knowledge of Linux systems.
- Experience in networking and troubleshooting.
- Scripting experience.
- Ability to read and understand Java or C.
- Familiarity with database concepts.
- Fluency in English (written and spoken).
-
Technical Expert
1 month ago
Warszawa, Mazovia, Czech Republic Spyrosoft Full timeAbout the OpportunityAre you a skilled Java Developer looking for a challenging role in a cloud-based environment? We are seeking a Technical Expert to join our team in Warsaw, Poland.The ideal candidate will have a strong background in Java development, with experience in Spring Framework, Hibernate, and JPA. Additionally, they should be proficient in...
-
Enterprise Technical Consultant
1 month ago
Warszawa, Mazovia, Czech Republic SAS Full timeAbout the RoleWe are seeking a skilled Enterprise Technical Consultant to join our Pre-Sales team. As an expert in technical sales and support, you will collaborate with account teams to identify opportunities and articulate business and technical value.Key ResponsibilitiesProvide technical assistance for software pre-sale and post-sale activitiesCollaborate...
-
Senior Technical Support Expert @ Link Group
1 month ago
Warszawa, Mazovia, Czech Republic Link Group Full timeAbout the RoleWe are seeking an experienced Senior Technical Support Expert to join our team at Link Group. As a key member of our support team, you will be responsible for providing top-notch technical assistance to our clients.
-
Technical Solutions Specialist
4 weeks ago
Warszawa, Mazovia, Czech Republic SAS Full timeAbout the RoleWe are seeking an experienced Technical Solutions Specialist to join our team at SAS. As a key member of our Pre-Sales team, you will provide technical assistance for software pre-sale and post-sale activities, utilizing your knowledge of industry or industry segment processes and challenges.Key Responsibilities:Collaborate with account teams...
-
Technical Expert for Banking Applications
4 weeks ago
Warszawa, Mazovia, Czech Republic AVENGA Full timeAVENGA seeks an experienced Technical Expert to join our team. As a key member of the development team, you will be responsible for designing, implementing, and deploying new features.About the JobWe are looking for a highly skilled professional with expertise in Java, Angular, and Kafka to work on a project for the banking industry. The ideal candidate will...
-
Technical Content Specialist
4 weeks ago
Warszawa, Mazovia, Czech Republic SKY ENGINE AI Full timeEstimated salary range: £60,000 - £80,000 per annum.About SKY ENGINE AISKY ENGINE AI is an innovative Artificial Intelligence company based in London, UK. We serve top-tier Fortune 100 companies and empower enterprises across various industries to solve complex data and machine learning vision AI tasks.About the RoleWe are seeking a skilled Technical...
-
Senior Technical Program Manager
2 weeks ago
Warszawa, Mazovia, Czech Republic AVENGA Full timeAre you a seasoned leader looking to drive technical innovation and excellence in the banking industry?About the RoleWe are seeking an experienced Senior Technical Program Manager/Head of Software Engineering to join our team at AVENGA.Job DescriptionLead high-performing software engineering teams to deliver scalable and performant systems, driving...
-
Warszawa, Mazovia, Czech Republic Datev Full timeCompany OverviewDATEV is a leading software and IT service provider in Europe, based in Nuremberg. With over 8,500 employees, we help more than 500,000 customers achieve their digitalization goals. Our cloud or on-premise solutions and mobile apps process about 14 million payrolls every month.Salary and BenefitsWe offer attractive payment ranges based on...
-
ERP Systems Technical Lead
2 weeks ago
Warszawa, Mazovia, Czech Republic Devire Full timeJob DescriptionWe are seeking an experienced ERP Systems Technical Lead to join our team at Devire in Warsaw. This is a hybrid role that requires working from the Warsaw studio a minimum of 3 days a week.Company OverviewAt Devire, we are committed to innovation and forward-thinking approaches. Our team is passionate about shaping the future of ERP solutions,...
-
Technical Software Engineer
2 months ago
Warszawa, Mazovia, Czech Republic Webellian Full timeWebellian is seeking an experienced Full Stack Engineer with a strong background in Node.js and React to join our team.About the RoleWe are looking for a skilled software engineer who can deliver high-quality projects by defining technical requirements, deploying clean code, and ensuring seamless collaboration with our clients.This role offers the...
-
Senior Content Developer for AI Solutions
1 month ago
Warszawa, Mazovia, Czech Republic SKY ENGINE AI Full timeWe are seeking a skilled Technical Writer to join our team at SKY ENGINE AI, an Artificial Intelligence company headquartered in London. As a key member of our Go-To-Market team, you will be responsible for creating and editing engaging content that showcases our innovative solutions.The ideal candidate will have a strong background in technical writing,...
-
Senior Embedded Software Expert
4 weeks ago
Warszawa, Mazovia, Czech Republic PYSENSE Sp. z o. o. Full timeWe are seeking a seasoned Senior Embedded Developer with extensive experience in designing and implementing software solutions for production testers used in-house testing and verification.About PYSENSE Sp. z o. o.PYSENSE Sp. z o. o. is a forward-thinking company that values innovation and collaboration. Our team of experts is dedicated to delivering...
-
Warszawa, Mazovia, Czech Republic GOG sp. z o.o. Full timeAbout GOG sp. z o.o.GOG is a leading global games marketplace with millions of monthly active users and an annual revenue of $50M. We house the largest collection of classic games and maintain a significant presence in indie, AA, and AAA games as part of the CD Projekt Group.Job OverviewWe are seeking an experienced Technical Product Engineering Manager to...
-
Senior iOS Technical Lead
1 month ago
Warszawa, Mazovia, Czech Republic Infinity Group Full timeWe are seeking an experienced Senior iOS Technical Lead to join our client, a leading provider of cross-platform communication applications. The successful candidate will lead a team of skilled iOS developers in the design, development, and maintenance of a high-scale mobile application.The ideal candidate will possess at least 4 years of hands-on experience...
-
Technical Business Operations Director
3 weeks ago
Warszawa, Mazovia, Czech Republic SPACE IT Sp. z o.o. Full time**Job Title:** Technical Business Operations DirectorAbout Us:Space IT Sp. z o.o. is a pioneering company in next-generation space exploration technologies and solutions. We combine cutting-edge engineering, software development, and visionary strategies to make space more accessible for industries, governments, and individuals.About the Role:We are seeking...
-
Senior Software Development Expert
3 weeks ago
Warszawa, Mazovia, Czech Republic EditShare Full timeAbout the RoleAs a skilled Senior Software Development Expert, you will be working with our team at EditShare to drive innovation and deliver high-quality software solutions. This is a great opportunity for experienced professionals who are passionate about computer science and software development.Key ResponsibilitiesEvaluate technical options for future...
-
Technical Support Specialist
3 days ago
Warszawa, Mazovia, Czech Republic Link Group Full time**About the Role**We are seeking a highly skilled Technical Support Specialist to join our team at Link Group. As a Technical Support Specialist, you will play a critical role in ensuring the smooth operation of our technical systems and providing exceptional support to our customers.Key Responsibilities:Customer Support: Manage emergency support calls...
-
Expert Java Developer
6 days ago
Warszawa, Mazovia, Czech Republic Winged IT Full timeCloud Expert WantedWe are looking for an expert in Java to join our team as a Cloud Services specialist. As a pioneer in modern payment solutions, our client is developing innovative methods that streamline the shopping experience, enhance transaction security, and expand the availability of purchasing options.About the JobThe successful candidate will...
-
Warszawa, Mazovia, Czech Republic emagine Sp. Z o.o. Full timeJob DescriptionWe are seeking a highly skilled and experienced Senior Technical Consultant to join our team at emagine Sp. Z o.o. in Warsaw, Poland.About the Role:Collaborate with developers, Agilists, stakeholders, and designers to build exceptional applications.Provide technical expertise and ensure delivery quality and performance.Lead and mentor...
-
Technical Talent Sourcer
4 weeks ago
Warszawa, Mazovia, Czech Republic Unisystech Consulting Inc. Full timeJob DescriptionWe are seeking a skilled Technical Talent Sourcer to join our team at Unisystech Consulting Inc. As a key member of our recruitment team, you will be responsible for identifying and attracting top IT talent to support the growth and success of our clients.About the RoleThis is an exciting opportunity for a highly motivated and organized...