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Global IT Support Professional in French
3 weeks ago
Are you looking for a challenging role that combines your language skills with your passion for technology? We are seeking a highly motivated and customer-focused French speaking service desk agent to join our team at Fox HR Consulting Kft.
The ideal candidate will have excellent communication skills in French, both written and spoken, as well as a good command of English. You will be responsible for providing top-notch support to our clients via email, chat, and telephone, resolving technical issues and ensuring a seamless user experience.
We offer a competitive salary of approximately $60,000 per year, which includes a cafeteria package and full-scope training courses from the first day. Our company values professional growth and offers an internal career path, free gym pass, and employee events. Additionally, you will have the opportunity to work on international projects and enjoy hybrid working hours.
To succeed in this role, you will need to possess a customer-focused mindset, excellent soft skills, and experience in customer service or IT helpdesk. If you are passionate about technology and enjoy helping others, we encourage you to apply.
Beyond the technical aspects, you will also contribute to ensuring all customer contact with the Service Desk is precisely recorded throughout the lifecycle of tickets, managing and prioritizing tickets in an orderly manner, and having a proactive approach to service improvement.
We believe in empowering our employees to grow and develop within the company. With us, you can expect:
- A competitive salary: approximately $60,000 per year
- A comprehensive benefits package
- Opportunities for professional growth and development
- A dynamic and inclusive work environment
