3D Printing Customer Support Specialist
2 weeks ago
We are seeking a highly skilled and motivated individual to join our Customer Services team as a 3D Printing Customer Support Specialist.
At Formlabs, we're passionate about empowering designers, engineers, researchers, artists, and dental and healthcare professionals with groundbreaking professional 3D printers. Our mission is to make high-quality 3D printing accessible to everyone, and we need your help to achieve it.
This role requires strong analytical and communication skills, as well as technical expertise in 3D printing and hardware products. You'll be responsible for providing top-notch support to our customers via phone, email, and chat, ensuring their experience with our products is exceptional.
You will also feed customer feedback back to our international engineering team, helping us to continuously improve our products and services.
In addition to your technical skills, you'll have the opportunity to develop your skills through in-house trainings and hack days, and enjoy a dynamic startup atmosphere with a diverse and inspiring team of colleagues.
The estimated salary for this position is around $60,000 per year, depending on location and experience.
Key Responsibilities:- Provide expert-level technical support to customers via phone, email, and chat
- Analyze customer feedback and report findings to the engineering team
- Develop and maintain knowledge of 3D printing technologies and hardware products
- Collaborate with cross-functional teams to identify and resolve customer issues
- Bachelor's degree in a related field (e.g. computer science, engineering)
- Strong analytical and communication skills
- Technical expertise in 3D printing and hardware products
- Fluency in English (written and spoken)
- Familiarity with ticket or case management systems (e.g. ServiceCloud)
- Competitive salary ($60,000 per year)
- Private health insurance
- Shares in the company
- Flexible vacation policy
- Free beverages and snacks at the office
- Unlimited 3D prints
- A monthly or quarterly public transportation pass
- An inclusive, dog-friendly office with diverse and inspiring colleagues
- Development opportunities both in-house and off-site
- Fun team events
We're an equal-opportunity employer and value diversity in our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Even if you don't check every box, but see yourself contributing, please apply. Help us build an inclusive community that will change the face of 3D printing.
-
Budapest, Budapest, Czech Republic Formlabs Kft Full timeAbout UsFormlabs Kft is a leading manufacturer of professional 3D printers. Founded in Boston in 2011, we have established ourselves as one of the top players in the industry.
-
Technical Business Development Specialist
6 days ago
Budapest, Budapest, Czech Republic Formlabs Kft Full timeAbout Us: At Formlabs Kft, we're shaping the future of 3D printing. Our groundbreaking professional printers empower designers, engineers, and manufacturers worldwide.What We Offer:A competitive salary: $120,000 per year, based on experience and qualificationsOn-site lunch 3x a weekPrivate health insurance with Medicover (Blue package + hospital coverage)A...
-
IT Support Specialist
3 weeks ago
Budapest, Budapest, Czech Republic Fox HR Consulting Kft. Full timeWe are seeking a skilled French speaking IT support specialist to join our team at Fox HR Consulting Kft. In this role, you will be responsible for providing top-notch technical assistance to our clients via various communication channels.About the JobThis is an exciting opportunity to work with one of the world's leading IT professional services companies....
-
IT Support Specialist
4 weeks ago
Budapest, Budapest, Czech Republic Fox HR Consulting Kft. Full timeWe are looking for a highly skilled and fluent French speaker to join our team as an IT Support Specialist. As a key member of our Service Desk, you will be responsible for providing top-notch support to our clients via email, chat, and phone.Key Responsibilities:Providing comprehensive guidance and information on IT-related issuesEnsuring all customer...
-
Budapest, Budapest, Czech Republic Fox HR Consulting Kft. Full timeJob DescriptionWe are seeking a highly skilled Senior IT Support Specialist to join our team. As a key member of our Service Desk, you will provide expert technical guidance and support to our clients via email, chat, and telephone.Responsibilities:Providing comprehensive technical support and troubleshooting for complex IT issuesEnsuring all customer...
-
Expert Technical Support Specialist
5 days ago
Budapest, Budapest, Czech Republic Manpower Magyarország Full timeAbout Our CompanyOur Partner is one of the largest manufacturers of sanitary and mechanical fittings in Central and Eastern Europe, with almost 30 years of experience in the industry. Thanks to its commitment to high product quality and its mission to satisfy the customer's need for a 'safe and well-functioning home', the company's products are already...
-
Global Leader in Quote to Cash Operations
2 weeks ago
Budapest, Budapest, Czech Republic Formlabs Kft Full timeAbout FormlabsFormlabs is a rapidly expanding company that requires additional operational muscle on its Finance & Global Quote to Cash team. As we scale our business, we need a skilled professional who can drive financial operations with attention to detail and good judgment.SalaryWe are offering a competitive salary of approximately $120,000 per year,...
-
Technical Support Specialist
4 weeks ago
Budapest, Budapest, Czech Republic Interactive Brokers Full timeAbout Interactive BrokersInteractive Brokers Group has been a pioneer in trading innovation since its inception. Founded in 1983, the company revolutionized the industry with the introduction of the first floor-based handheld computer. Today, Interactive Brokers is recognized as a leader in the financial services industry.We pride ourselves on being...
-
Senior Data Integration Specialist
1 month ago
Budapest, Budapest, Czech Republic Hays Hungary Full timeJob DescriptionWe are seeking a highly skilled Senior Data Integration Specialist to join our IT Data Warehouse team in Hays Hungary.Key Responsibilities:Develop, support, and troubleshoot SQL queries/code and SSIS packages to ensure seamless data integration.Perform data analysis to support customers and deliver insights-driven solutions.Collaborate with...
-
Budapest, Budapest, Czech Republic JOB Személyzeti Tanácsadó Kft. Full timeWe are seeking a highly motivated Business Development Specialist to join our team at JOB Személyzeti Tanácsadó Kft. This role is perfect for individuals who enjoy working in a fast-paced environment and have excellent analytical skills.As a Business Development Specialist, you will play a crucial role in supporting our company's growth by providing...
-
Cloud Infrastructure Specialist
4 weeks ago
Budapest, Budapest, Czech Republic Hearsay, a Yext company Full timeHearsay Systems, a global leader in omni-channel digital engagement, is seeking an experienced Cloud Infrastructure Specialist to join its engineering organization in Budapest.The Hearsay Platform is the preeminent digital engagement center for financial services advisors, enabling them to focus on relationships without system friction or compliance...
-
Debt Recovery Specialist
4 weeks ago
Budapest, Budapest, Czech Republic WHC Kft. Full timeJob SummaryWe are seeking a highly skilled Debt Recovery Specialist to join our team in Budapest, Hungary.About the RoleThe successful candidate will be responsible for driving cash flow improvements within the EMEA region by owning, managing, and resolving large/long-term disputes. They will achieve aged debt, DSO, and collection goals while initiating and...
-
Budapest, Budapest, Czech Republic Fox HR Consulting Kft. Full timeWe are seeking a highly motivated and detail-oriented IT Support Professional to join our team as a German Speaking Service Desk Agent.As an IT Support Professional, you will be responsible for providing exceptional customer service to clients via email, chat, and telephone while resolving technical issues related to software and hardware.Your expertise in...
-
Director of European Sales Operations
4 weeks ago
Budapest, Budapest, Czech Republic Formlabs Kft Full timeFormlabs Kft: A Dynamic Environment for Sales ProfessionalsWe are seeking an exceptional sales leader to spearhead our Direct Sales team in Budapest. As Director of European Sales Operations, you will be responsible for driving growth and success across the EMEA region.About UsFormlabs is a pioneering company in the 3D printing industry, providing...
-
Global IT Support Professional in French
6 days ago
Budapest, Budapest, Czech Republic Fox HR Consulting Kft. Full timeAre you looking for a challenging role that combines your language skills with your passion for technology? We are seeking a highly motivated and customer-focused French speaking service desk agent to join our team at Fox HR Consulting Kft.The ideal candidate will have excellent communication skills in French, both written and spoken, as well as a good...
-
Expert Banking Client Services Specialist
6 days ago
Budapest VI. kerület, Budapest, Czech Republic JOB Kft Full timeAre you a customer service professional looking for a challenging role in international banking?As an Expert Banking Client Services Specialist at JOB Kft, you will play a key part in delivering exceptional service to corporate clients across Europe.Your responsibilities will include managing client portfolios, providing timely and high-quality banking...
-
Highly Skilled Corporate Banking Specialist
1 month ago
Budapest VI. kerület, Budapest, Czech Republic JOB Kft Full timeWe are seeking a highly skilled Corporate Banking Specialist to join our team at JOB Kft. This role offers a competitive salary of approximately $60,000 per annum.About the RoleAs a Corporate Banking Specialist, you will be responsible for delivering exceptional customer service to corporate clients across Europe. Your primary focus will be on managing...
-
Software Engineer
4 weeks ago
Budapest, Budapest, Czech Republic Marshmallow Full timeJob DescriptionWe are seeking a highly skilled Software Engineer to join our team in Budapest, Hungary. As a Policy Automation Specialist, you will play a key role in designing and implementing efficient automation solutions for tens of thousands of policies, ensuring that we provide customers with affordable, instant, and inclusive insurance.About the...
-
Order and Harmony Specialist
4 weeks ago
Budapest, Budapest, Czech Republic NIX Tech Kft. Full timeNIX Tech Kft., a leading provider of software engineering and IT outsourcing services, is seeking an Order and Harmony Specialist to join its team in Budapest. This role involves maintaining cleanliness and orderliness in the office kitchens, supporting corporate events, and contributing to a positive work environment.As an Order and Harmony Specialist, you...
-
Data Engineer Python Specialist
3 weeks ago
Budapest, Budapest, Czech Republic NIX Tech Kft. Full timeNIX Tech Kft., a leading provider of software engineering and IT outsourcing services, is seeking an experienced Data Engineer Python Specialist to join its team in Budapest. The ideal candidate will have a solid background in data engineering and the ability to design, develop, and maintain large-scale data systems.About the JobWe are looking for a highly...