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Technical Support Specialist with Expertise in SQL and Web Services
2 weeks ago
Job Summary:
We are seeking a highly skilled Technical Support Engineer with expertise in SQL, ColdFusion/.Net, and a deep understanding of web services (SOAP, REST) and Snowflake.
Key Responsibilities:
- Maintain system performance by monitoring server health and troubleshooting technical issues
- Provide technical support for internal and external clients
- Resolve complex technical issues quickly and efficiently using strong problem-solving skills
- Analyze data to identify trends and areas for improvement
- Collaborate with cross-functional teams to ensure seamless delivery of solutions
Requirements:
To be successful in this role, you will need:
- Proficiency in SQL and experience with ColdFusion/.Net
- Familiarity with SOAP and REST web services
- Hands-on experience with Snowflake and the ability to query large datasets
- Strong communication and problem-solving skills
- Ability to handle technical support situations independently and escalate as needed
- Experience with monitoring server performance and troubleshooting system issues
Benefits:
We offer a competitive compensation package including:
- Salary: Negotiable based on experience
- Training budget
- Lunch card
- Sport subscription
- Free coffee
- Free parking
About the Role:
This is a full-time position working in US time zone. The successful candidate will be responsible for providing technical support and resolving technical issues related to our systems.
