Cloud Support Specialist
3 weeks ago
We are seeking a skilled Cloud Support Specialist to join our team at Link Group. As a key member of our support team, you will be responsible for addressing and resolving technical issues related to cloud services, particularly Microsoft Azure.
Key Responsibilities
- Address and resolve support inquiries from an assigned ticket queue
- Provide support for projects involving cloud services, particularly with Microsoft Azure
- Contribute to the optimization of our support procedures for greater effectiveness
- Collaborate on the rollout of new infrastructure systems
- Assist with the integration of cloud-based technologies
Requirements
- Proficiency in SQL for data management and querying
- Basic understanding of virtual machine software, ideally within a Microsoft Azure context
- Familiarity with ticketing systems and an awareness of the software development process
- Fluency in both English and Polish, with strong communication skills
- A proactive mindset and the ability to work independently and as part of a team
- Willingness to learn new technologies and adapt to changing environments
- Strong analytical and troubleshooting skills to effectively resolve issues
What We Offer
- Sport subscription
- Training budget
- Private healthcare
- International projects
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