Cloud Support Specialist

4 weeks ago


Remote Warszawa, Czech Republic Link Group Full time
Key Responsibilities:

As a Cloud Support Specialist at Link Group, you will be responsible for addressing and resolving support inquiries from an assigned ticket queue. This will involve providing support for projects involving cloud services, particularly with Microsoft Azure. Additionally, you will contribute to the optimization of our support procedures for greater effectiveness and collaborate on the rollout of new infrastructure systems. You will also assist with the integration of cloud-based technologies.

Requirements:

Proficiency in SQL for data management and querying
Basic understanding of virtual machine software, ideally within a Microsoft Azure context
Familiarity with ticketing systems and an awareness of the software development process
Fluency in both English and Polish, with strong communication skills
A proactive mindset and the ability to work independently and as part of a team
Willingness to learn new technologies and adapt to changing environments
Strong analytical and troubleshooting skills to effectively resolve issues

Tools and Benefits:

Agile and Scrum methodologies
Sport subscription
Training budget
Private healthcare
International projects

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