Airport Operations Manager

10 hours ago


Remote Budapest, Czech Republic Manpower Magyarország Full time

We are looking for a highly skilled and experienced Airport Operations Manager to join our team at Budapest Airport.

About the Role

As an Airport Operations Manager, you will be responsible for ensuring the smooth operation of flights and providing exceptional customer service to passengers. Your role will involve resolving complex issues promptly and professionally, handling incapacitated and reduced mobility passengers with sensitivity, and working closely with the Operational Control Centre to ensure seamless operations.

You will also be responsible for verifying and countersigning load sheets, supplying handling agents with instructions and information to guarantee proper handling of EL AL flights, and ensuring full acquaintance with loading procedures for all aircraft, including cargo.

Key Responsibilities
  • Ensure the highest standard of passenger service level is maintained at all times.
  • Resolve complex issues promptly and professionally.
  • Handle incapacitated and reduced mobility passengers with exceptional sensitivity.
  • Work closely with the Operational Control Centre to ensure seamless operations.
  • Verify and countersign all load sheets before presenting to the captain.
  • Supply handling agents with all necessary instructions and information to guarantee proper handling of EL AL flights.
  • Ensure full acquaintance with loading procedures for all aircraft, including cargo.
Requirements
  • Flexible personality and previous experience in airport operations or a related field.
  • Aircraft weight and balance licence.
  • Excellent communication and problem-solving skills.
  • Ability to work effectively in a fast-paced environment and make sound decisions under pressure.


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