IT Support Specialist

Knowledge and skills1. Proficient in using MS Office package. 2. Knowledge of IT terminology and concepts, including troubleshooting and problem-solving. 3. Experience in the use of ticketing systems, dealing with case, incident and/or problem management. 4. At least one year of professional experience in a Call Centre, Service Centre, Support team or...

Proficiency in MS Office tools and ability to produce professional documentation.Basic knowledge of IT concepts, troubleshooting, and problem-solving.Hands-on experience with ticketing systems and case/incident management.At least 1 year of professional experience in a call centre, service desk, or IT support environment.Minimum 2 years of experience with...

Job OpportunityWe are seeking a seasoned Technical Support Specialist to join our team.About the RoleThe ideal candidate will have a strong technical background and experience in software development, OS administration, and troubleshooting.You will provide first-class technical support for various applications and investigate requests through multiple...

Our requirements:Fluent/advanced English (MUST)Spanish is a huge + Ability to work night shifts (6 shifts: Kyiv time: 15:00 – 00.00; 16:00 – 01.00; 17:00 – 02.00; 18:00 – 03.00; 19:00 – 04.00; 21:00 – 06.00)An experienced PC user (General Microsoft Windows knowledge)Existing technical background or a strong desire to explore the field of...

We are seeking a highly motivated Finnish-speaking Customer Support Specialist to join our team. As a specialist, you will be responsible for delivering exceptional customer service to clients of a leading manufacturer of home appliances and RTV equipment.About the Role:Provide technical assistance to customers via phone or emailDiagnose and resolve...

Job Description:We are seeking an experienced professional to join our team as a Technical Support Specialist. This role will involve troubleshooting and resolving technical issues related to software applications and infrastructure.The ideal candidate will have excellent problem-solving skills, be able to work effectively in a team environment, and possess...

Software Support Professional Job OpportunityWe are seeking an experienced PC user with a strong desire to explore the field of software and hardware products.The ideal candidate will have excellent communication and listening skills, as well as a strong understanding of conflict resolution and empathy.A bachelor's degree in a related field or equivalent...

Prior experience in Customer Support is a plus, however not necessary. We will be glad to hear from ambitious people who are eager to learn and obtain new skills in this field.Willingness to work morning (07.00 − 15.00), evening (15.00 − 23.00) and night (23.00 − 07.00) shifts is a MUST.Stress resistance, ability to remain patient and...

Prior experience in Customer Support is a plus, however not necessary. We will be glad to hear from ambitious people who are eager to learn and obtain new skills in this field.Willingness to work morning (07.00 − 15.00), evening (15.00 − 23.00) and night (23.00 − 07.00) shifts is a MUST.Stress resistance, ability to remain patient and...

Delivery Support EngineerAre you looking for a challenging role that combines technical expertise with excellent communication skills?We are seeking an experienced Delivery Support Engineer to join our team and help us drive the success of our service and application features.This is a fantastic opportunity for someone who wants to work on complex technical...