Customer Support Agent @

Our requirements:Fluent/advanced English (MUST)Spanish is a huge + Ability to work night shifts (6 shifts: Kyiv time: 15:00 – 00.00; 16:00 – 01.00; 17:00 – 02.00; 18:00 – 03.00; 19:00 – 04.00; 21:00 – 06.00)An experienced PC user (General Microsoft Windows knowledge)Existing technical background or a strong desire to explore the field of...

Knowledge of Salesforce required. Experience working with clients required. Experience in support/marketing preferred. Client: International Softwarehouse.Location: fully remote. ,[Contribute to the success of Resoruces CRM team across EMEA. , Supporting CRM Lead in strategy development, co-lead initiatives, manage client relationship marketing operations....

Job DescriptionWe are seeking an experienced support professional to join our team.Functional Support Agent - Responding to client questions regarding platform functionality, assisting with configuration and customization, and resolving functional issues.Support Team Coordinator - Ensuring timely ticket handling, coordinating the team's work, and maintaining...

We're seeking a dedicated IT Support Professional to join our team. As a key member of our support team, you will play a vital role in delivering exceptional customer service and resolving technical issues efficiently.Key Responsibilities:Provide timely and professional support to customers via phone and email.Respond to inquiries and resolve issues...

Customer Support RoleWe are seeking ambitious individuals who are eager to learn and develop new skills in customer support. Prior experience is beneficial, but not necessary. Key qualities include stress resistance, patience, and empathy when dealing with customer issues.Provide exceptional service and respond to all customer needs and concerns.Support...

Job OverviewThe primary role of this position is to provide exceptional customer service to clients in the hospitality and travel sector.This entails handling inbound phone calls and email inquiries in a timely and professional manner.Supporting clients with booking accommodations and managing reservations is also a key responsibility.Key Skills:Customer...

Knowledge and skills1. Proficient in using MS Office package. 2. Knowledge of IT terminology and concepts, including troubleshooting and problem-solving. 3. Experience in the use of ticketing systems, dealing with case, incident and/or problem management. 4. At least one year of professional experience in a Call Centre, Service Centre, Support team or...

Job DescriptionKey Responsibilities:Critical to the team, you will be responsible for categorizing and addressing support requests in a timely manner.Ensure all incoming requests are responded to within the allotted timeframe.Accurately classify and prioritize at least 90% of incoming issues.Independently resolve at least 80% of technical issues, escalating...

Software Support Professional Job OpportunityWe are seeking an experienced PC user with a strong desire to explore the field of software and hardware products.The ideal candidate will have excellent communication and listening skills, as well as a strong understanding of conflict resolution and empathy.A bachelor's degree in a related field or equivalent...

Job DescriptionExperience in customer-facing roles, preferably with a minimum of 6 months.Proficient German language skills, equivalent to a C1 level or higher.Good command of the English language, ideally at a B2 level or above.Relevant university degree (bachelor or master).Essential soft skills include strong communication, goal-oriented mindset, teamwork...