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Expert Collections Specialist with Global Reach

2 weeks ago

Kraków, Lesser Poland, Czech Republic Antal Full time
About the Role

We are seeking a highly skilled AR & Collections Specialist to join our team. As an expert in collections and account management, you will play a crucial role in ensuring timely payments from clients across the globe.

Job Responsibilities
  • Contact customers to follow up on overdue payments.
  • Update account statuses, manage fund transfers, and document changes.
  • Monitor received payments and provide necessary documents to customers.
  • Identify and resolve issues causing payment delays, escalating when needed.
  • Handle requests for credit notes and process refunds for overpayments.
  • Clear and manage cash accounts as required.
  • Prepare reports and forecasts related to collections.
  • Ensure all processes comply with regulatory standards, such as SOX.
  • Support and suggest improvements to existing processes.
Requirements

To be successful in this role, you will need:

  • A degree in finance, accounting, business, or a related field.
  • Experience with Microsoft Office, SAP, and Credit and Collections Management Software.
  • At least 1 year of credit/collections or customer service experience in corporate, high-volume environments.
  • Strong skills in financial analysis and risk management.
  • Excellent organizational, communication, and time management abilities.
  • Independent, detail-oriented, and proactive approach to work.
  • Proven analytical and problem-solving skills.
  • Experience in shared services or process centralization is a plus.
  • Fluent in Slovak/Czech and very good in English.
About Us

We are Antal, a global recruitment company with a presence in 35 countries. Our team is dedicated to helping candidates find their ideal job opportunities and supporting businesses in their search for top talent.