
Dedicated IT Support Specialist
2 weeks ago
Seeking a skilled Technical Support Specialist to provide exceptional customer service and technical assistance.
Key Responsibilities:
- Provide basic IT support via phone and email.
- Resolve customer inquiries and issues in a timely and professional manner.
- Utilize knowledge of Office 365, networks, Azure, and Microsoft Servers to assist customers with related queries.
- Prioritize and manage multiple tasks effectively to meet customer needs.
- Escalate complex issues to higher-level support when necessary.
- Document customer interactions and solutions accurately.
Our Organization
We're shaping the future by accelerating digital transformation. Our cutting-edge software streamlines processes, enhances patient experiences, and boosts profitability through automation and advanced workflow tools.
Our Culture
We aspire to a positive and vibrant attitude towards life and work. Through conscious joy, playful fun, and passionate dedication, we create an inspiring atmosphere for ourselves and offer our customers an inviting collaboration.
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