Expert Banking Client Services Specialist
6 days ago
Are you a customer service professional looking for a challenging role in international banking?
As an Expert Banking Client Services Specialist at JOB Kft, you will play a key part in delivering exceptional service to corporate clients across Europe.
Your responsibilities will include managing client portfolios, providing timely and high-quality banking services, and proactively offering solutions to meet their needs.
You will be the primary contact for corporate clients' daily banking needs, ensuring operational efficiency by effectively handling queries and resolving incidents.
Additionally, you will maintain a proactive relationship with clients and internal teams, report issues and successes to management, and contribute to Cash Management transformation and support model implementation.
In this dynamic role, you will have the opportunity to share knowledge and skills within the team and beyond, provide basic technical support for e-banking and Cash Management products, and encourage clients to use 'Selfcare' features as part of digitalization efforts.
We are seeking an expert with excellent German and English language skills, who is highly proficient in MS Office Suite and has a strong understanding of customer relations principles.
A university degree and relevant work experience are essential requirements for this position.
As an added benefit, we offer private healthcare, in-house trainings, and a modern office environment.
The estimated salary for this role is approximately €45,000 - €60,000 per year, depending on qualifications and experience.
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