Highly Experienced IT Support Professional Required

4 hours ago

Kraków Lublin Katowice, Czech Republic beBeeProfessional Full time 12,000 - 16,000
Job Title: Senior IT Support Agent with French

Overview: We are seeking a skilled and experienced Senior IT Support Agent to join our team. As a key member of our support team, you will provide technical assistance and resolve issues for our customers in a timely and professional manner.

  • Fluent verbal and written English and French language skills paired with very good communication skills
  • Experience in handling the relevant Operating Systems and Applications
  • Experience working as a Customer service agent
  • Team player with a problem-solving attitude and efficient task management skills
  • Experience applying appropriate solutions according to the incident management process
What You'll Love About This Role:
  • Flexible Working Arrangements: Enjoy a hybrid working model that fits your life - after completing onboarding, connect work from a modern office with ergonomic work from home, thanks to home office package (including laptop, monitor, and chair)
  • Professional Development Opportunities: Access over 70 training tracks with certification opportunities on our NEXT platform. Dive into a world of knowledge with free access to Education First languages platform, Pluralsight, TED Talks, Coursera and Udemy Business materials and trainings
  • Collaborative Team Environment: Join a team of dedicated professionals who collaborate on top-tier solutions for global enterprises, including 145 Fortune 500 companies
  • Comprehensive Benefits Package: Enjoy private medical care with Medicover with additional packages available on preferential terms, life insurance and 40+ options on our NAIS benefit platform, including Netflix, Spotify or Multisport
About Us:

As a global leader in partnering with companies to transform and manage their business by harnessing the power of technology, we are committed to unleashing human energy through technology for an inclusive and sustainable future. With a strong 55-year heritage and deep industry expertise, we are trusted by our clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms

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