Technical System Administrator Position
4 days ago
At Competera, we're dedicated to creating a platform where data-driven pricing decisions become effortless. We firmly believe that AI technologies will soon dominate complex decision-making and empower humans to excel.
We're currently seeking an exceptional Support Engineer to elevate the quality of our service.
This role is ideal for junior-level candidates with foundational knowledge in system administration tasks. The ideal candidate should possess basic exposure to Linux administration, monitoring tools (Grafana, Zabbix, or Nagios), and hosting panel management.
The successful candidate will be primarily responsible for basic system management, monitoring, and first-line technical support for server and infrastructure-related issues. This includes providing timely resolutions, documenting solutions, and escalating issues as needed to more advanced support teams.
In this position, you'll have the opportunity to work on day-to-day support tasks and user requests, handling logging, categorizing, and escalating issues when necessary.
Required Skills and QualificationsTo succeed in this role, you should have:
- Familiarity with Linux/Unix systems and proficiency in command line interfaces for day-to-day system administration tasks, including user management, file permissions, and process management.
- Experience using Grafana or similar monitoring tools for tracking system performance and infrastructure metrics.
- Understanding of setting up and managing dashboards to track log data and key performance indicators.
- Prior experience with cloud consoles (AWS, Google Cloud, Azure) for basic server management tasks.
- Ability to configure domains, manage DNS records, and troubleshoot common hosting issues.
We offer a range of benefits to support your growth and well-being:
- A rich innovative software stack with freedom to choose suitable technologies.
- Remote-first ideology with flexibility to operate from home or coworking spaces.
- Flexible working hours and no time tracking systems.
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