Technical Support Specialist for Home Appliance Users

4 days ago


Remote Warsaw, Czech Republic Teleperformance Poland Full time

We are seeking a highly motivated and detail-oriented Technical Support Specialist to join our team at Teleperformance Poland.

Job Description:

We provide technical support to customers of a leading manufacturer of home appliances and RTV equipment. As a Technical Support Specialist, you will be responsible for diagnosing and resolving technical issues related to these products.

Responsibilities:

  • Provide exceptional customer service by answering technical questions and resolving issues in a timely and professional manner.
  • Diagnose and troubleshoot technical problems with home appliances and RTV equipment using various diagnostic tools and resources.
  • Communicate effectively with customers to understand their concerns and provide solutions.
  • Enter customer requests into our system to ensure accurate tracking and resolution.

Requirements:

To succeed in this role, you will need:

  • Fluency in Hungarian (B2/C1) and excellent command of English (B1/B2).
  • Basic knowledge of operating household appliances.
  • Excellent communication and interpersonal skills.
  • Able to work independently and as part of a team.
  • Availability for at least 120 hours per month, with project hours from Monday to Friday, 8:00-17:00.

Benefits:

We offer a competitive salary, civil contract, and opportunities for personal and language development through internal training and free access to a language learning platform. You will also have the opportunity to work remotely after the trial period and achieve positive results.

What We Offer:

  • Civil contract with a rate of PLN 48.00 gross/hour.
  • The possibility of arranging a convenient collaboration schedule.
  • Access to the MyBenefit platform, where you can exchange points for sports cards, shopping codes, cinema tickets, and more.
  • Remote work is possible after the trial period and achieving positive results.
  • Opportunities for personal and language development - internal training and free access to a language learning platform are available.
  • Opportunity to grow within the company's structures - we are specialists in identifying talent from among our agents through internal recruitment.


  • Remote, Warsaw, Czech Republic Teleperformance Poland Full time

    We are looking for enthusiastic and committed customer service consultants to join our team at Teleperformance Poland.The ideal candidate will be fluent in Czech (B2/C1) and have excellent English skills (B1/B2). They will also possess basic knowledge of operating household appliances, such as refrigerators, washing machines, and TVs.Key...


  • Remote, Warsaw, Czech Republic Teleperformance Poland Full time

    About UsWe are a leading provider of customer experience solutions, supporting some of the largest manufacturers of home appliances and RTV equipment.


  • Remote, Warsaw, Czech Republic Teleperformance Poland Full time

    We are a leading provider of customer service solutions and we're looking for enthusiastic consultants to join our team.About Us:Our company supports customers of one of the largest manufacturers of home appliances and RTV equipment in the world.We're growing rapidly and seeking consultants who share our passion for delivering exceptional customer...


  • Remote, Warsaw, Czech Republic Teleperformance Poland Full time

    At Teleperformance Poland, we support customers of a leading manufacturer of home appliances and RTV equipment.We are seeking enthusiastic and committed consultants to join our team.About the JobThe role involves providing technical support to customers, diagnosing and resolving technical problems, and providing information on products and their...


  • Remote, Warsaw, Czech Republic Teleperformance Poland Full time

    About UsWe support customers of one of the largest manufacturers of home appliances and RTV equipment. Our goal is to provide exceptional service and ensure customer satisfaction.


  • Remote, Warsaw, Czech Republic Teleperformance Poland Full time

    We are a leading provider of customer experience solutions, seeking a Danish-speaking Customer Service Consultant to join our team.Job Description:As a Danish-speaking Customer Service Consultant, you will be responsible for providing technical support to equipment users, diagnosing and resolving technical problems, and providing information on products and...


  • Remote, Warsaw, Czech Republic Link Group Full time

    Job DescriptionWe are seeking a highly skilled Technical Support Specialist to join our team at Link Group. As a Technical Support Agent, you will provide assistance to French-speaking customers regarding helpdesk queries, software installation, equipment configuration, and troubleshooting.Your goal will be to identify issues, research solutions, and guide...


  • Remote, Warsaw, Czech Republic Teleperformance Poland Full time

    Our requirements: ​- Fluency in Slovak (B2/C1).- Excellent command of English (B1/B2).- Basic knowledge of operating household appliances (i.e. refrigerator, washing machine, TV).- Smile, positive attitude, communicative, willingness to learn.- Ability to type quickly on a computer keyboard.- Availability for at least 120 hrs per month; Project...


  • Remote, Warsaw, Czech Republic Link Group Full time

    Job SummaryWe are seeking a highly skilled Technical Support Specialist to join our team at Link Group. The successful candidate will provide exceptional support to our German-speaking customers, addressing their technical queries and ensuring seamless resolution of issues.About the RoleProvide first-line technical support via phone, email, or chat to...


  • Remote, Warsaw, Czech Republic Teleperformance Poland Full time

    Fluency in Swedish (B2/C1).Excellent command of English (B1/B2).Basic knowledge of operating household appliances (i.e. refrigerator, washing machine, TV).Smile, positive attitude, communicative, willingness to learn.Ability to type quickly on a computer keyboard.Availability for at least 120 hrs per month; Project hours: Mon–Fri 8:00-17:00....


  • Remote, Warsaw, Czech Republic Teleperformance Poland Full time

    - Fluency in Norwegian (B2/C1).- Excellent command of English (B1/B2).- Basic knowledge of operating household appliances (i.e. refrigerator, washing machine, TV).- Smile, positive attitude, communicative, willingness to learn.- Ability to type quickly on a computer keyboard.- Availability for at least 120 hrs per month; Project hours: Mon–Fri...


  • Remote, Warsaw, Czech Republic Teleperformance Poland Full time

    Our requirements: ​- Fluency in Hungarian (B2/C1).- Excellent command of English (B1/B2).- Basic knowledge of operating household appliances (i.e. refrigerator, washing machine, TV).- Smile, positive attitude, communicative, willingness to learn.- Ability to type quickly on a computer keyboard.- Availability for at least 120 hrs per month; Project...


  • Remote, Warsaw, Czech Republic Teleperformance Poland Full time

    Our requirements: ​- Fluency in Danish (B2/C1).- Excellent command of English (B1/B2).- Basic knowledge of operating household appliances (i.e. refrigerator, washing machine, TV).- Smile, positive attitude, communicative, willingness to learn.- Ability to type quickly on a computer keyboard.- Availability for at least 120 hrs per month; Project...


  • Remote, Warsaw, Czech Republic Teleperformance Poland Full time

    Our requirements: ​- Fluency in Finnish (B2/C1).- Excellent command of English (B1/B2).- Basic knowledge of operating household appliances (i.e. refrigerator, washing machine, TV).- Smile, positive attitude, communicative, willingness to learn.- Ability to type quickly on a computer keyboard.- Availability for at least 120 hrs per month; Project...


  • Remote, Warsaw, Czech Republic Teleperformance Poland Full time

    - Fluency in Czech (B2/C1).- Excellent command of English (B1/B2).- Basic knowledge of operating household appliances (i.e. refrigerator, washing machine, TV).- Smile, positive attitude, communicative, willingness to learn.- Ability to type quickly on a computer keyboard.- Availability for at least 120 hrs per month; Project hours: Mon–Fri 8:00-18:00....


  • Remote, Wrocław, Czech Republic Piwik PRO Full time

    About Piwik PROPiwik PRO is a leading provider of data protection and privacy solutions for businesses. Our team is dedicated to helping organizations manage their online data in compliance with the General Data Protection Regulation (GDPR).Job DescriptionWe are seeking a highly skilled Technical Support Engineer to join our Support team. As a Technical...


  • Remote, Wrocław, Czech Republic Piwik PRO Full time

    What skills do you need?Fluent command of English (both in writing and speaking) and confidence to communicate in formal conversations,Knowledge of HTML/CSS/JSFamiliarity with in-browser developer toolsAnalytical mind and a can-do attitudeWe don't expect you to have a commercial experience. But we're looking for true technology enthusiasts with some hands-on...


  • Remote, Warsaw, Czech Republic Link Group Full time

    Soft Skills:Excellent verbal and written communication skills,Strong customer service and problem-solving skills,Ability to quickly learn and adapt to new information,Willingness to work in a 24/7 shift environment.Technical Requirements:Basic understanding of IT environments and eagerness to learn new processes and technologies,Good working knowledge of...


  • Remote, Warsaw, Czech Republic Link Group Full time

    Soft Skills:Excellent communication skills (written & verbal).Strong customer service skills and problem-solving ability.Quick learning ability and adaptability to new technologies.Willingness to work in a 24/7 shift environment. Technical Skills:Basic IT knowledge and readiness to learn new technologies.Good understanding of Windows OS, MS Office, web...


  • Remote, Czech Republic Matrix Global Services Full time

    About the RoleWe are seeking a highly skilled Senior Data Support Specialist to join our Technical Support team within Matrix Global Services' R&D department. This role demands exceptional communication skills for high-level professional interactions with our B2B customers.Key Responsibilities:End-to-End Ownership: Efficiently manage and resolve...