Chief Operations Strategist

7 hours ago


Remote, Czech Republic Talent Alpha Full time

Company Overview

Talent Alpha is a forward-thinking organization that prioritizes operational excellence and innovation.

About the Role

We are seeking an experienced Chief Operations Strategist to lead our Global Business Services (GBS) teams in delivering high-quality services and driving business growth.

Job Description

  • Oversee and Optimize Operations
    • Lead and monitor the performance of GBS, BPO, and PMO teams to ensure high productivity and engagement.
    • Track billability and resource allocation across teams.
  • Ensure Effective Communication
    • Host daily, weekly, and monthly meetings to assess workload, provide guidance, and address challenges.
    • Track progress on ongoing projects and ensure deadlines are met.
  • Drive Performance Excellence
    • Leverage expertise in GBS to analyze team outputs and identify opportunities for improvement.
    • Implement strategies to enhance operational efficiency and foster a high-performance culture.
  • Collaborate with Senior Leadership
    • Align team activities with the client's business objectives.
    • Provide regular updates on team performance, project statuses, and operational challenges.
  • Innovate Processes
    • Identify and execute improvements within GBS, BPO, and PMO operations to enhance service delivery and efficiency.

Requirements

Key Skills and Qualifications

  • Project management skills
  • Excellent communication and interpersonal skills
  • Strong analytical and problem-solving skills

Benefits

As a member of our team, you can expect:

  • A dynamic and inclusive work environment
  • Opportunities for growth and career development
  • Flexible remote work arrangements


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