ServiceNow IT Specialist

2 days ago


Remote, Czech Republic Link Group Full time
Job Overview

We are seeking a highly skilled ServiceNow IT Specialist to join our team at Link Group. As a key member of our technical team, you will be responsible for designing and developing custom applications and modules in the ServiceNow platform, focusing on ITSM, CMDB, or IRM.

Key Responsibilities
  • Configure and customize the ServiceNow platform to meet business requirements.
  • Implement workflows, business rules, and UI customization to enhance the platform's functionality.
  • Integrate ServiceNow with third-party systems and applications via APIs and middleware.
  • Maintain and update the Configuration Management Database (CMDB), ensuring data accuracy and compliance.
  • Enhance and support risk management processes using the IRM module, including audits, policies, and control testing.
  • Perform platform upgrades and implement new features as released by ServiceNow.
  • Provide technical support and troubleshoot issues to ensure platform stability and performance.
Requirements
  • Technical Skills:
    • JavaScript
    • Jelly
    • Glide API
  • Theory Knowledge:
    • ITIL
    • REST API
    • SOAP
  • Tools and Platforms:
    • ServiceNow Discovery
    • Service Mapping
    • Agile Tools: Agile, Scrum
Benefits

As a successful candidate, you can expect to receive competitive benefits that align with your skills and qualifications, as well as opportunities for growth and professional development within the company.



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