ServiceNow IT Specialist
2 days ago
We are seeking a highly skilled ServiceNow IT Specialist to join our team at Link Group. As a key member of our technical team, you will be responsible for designing and developing custom applications and modules in the ServiceNow platform, focusing on ITSM, CMDB, or IRM.
Key Responsibilities- Configure and customize the ServiceNow platform to meet business requirements.
- Implement workflows, business rules, and UI customization to enhance the platform's functionality.
- Integrate ServiceNow with third-party systems and applications via APIs and middleware.
- Maintain and update the Configuration Management Database (CMDB), ensuring data accuracy and compliance.
- Enhance and support risk management processes using the IRM module, including audits, policies, and control testing.
- Perform platform upgrades and implement new features as released by ServiceNow.
- Provide technical support and troubleshoot issues to ensure platform stability and performance.
- Technical Skills:
- JavaScript
- Jelly
- Glide API
- Theory Knowledge:
- ITIL
- REST API
- SOAP
- Tools and Platforms:
- ServiceNow Discovery
- Service Mapping
- Agile Tools: Agile, Scrum
As a successful candidate, you can expect to receive competitive benefits that align with your skills and qualifications, as well as opportunities for growth and professional development within the company.
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