
Salesforce Customer Support Specialist Position for Strategic Client Success
17 hours ago
Full Circle Insights is seeking a skilled Salesforce Customer Support Specialist to join our team. As a key member of our support team, you will play a vital role in ensuring the success of our clients by providing top-notch support and guidance.
Responsibilities
- Provide 1st and 2nd line support for Full Circle AppExchange products.
- Address and resolve customer inquiries and issues efficiently.
- Escalate complex issues to the development team as needed.
- Collaborate with internal teams to configure our products/services according to client specifications.
Vital Qualifications
- Active Salesforce certification - Salesforce Administrator - and relevant experience.
- Ability to understand Marketing Operations requirements and provide expert-level support.
- High emotional intelligence with an analytical, detail-oriented mindset.
- Extensive experience across the Salesforce product suite.
- Proficiency and comfort working with Salesforce reports and dashboards.
- Proven ability to design, optimize, and integrate business processes across systems.
About Us
Full Circle Insights is a dynamic company that empowers businesses to make data-driven decisions. Our powerful, Salesforce native solution enables companies to easily create attribution models, measure sales and marketing funnels, and align company-wide. We value transparency, teamwork, and innovation, and we're looking for like-minded professionals to join our team.
Benefits
We offer a range of benefits to support your career growth and well-being, including training opportunities, private healthcare, international projects, and small team sizes.
-
Salesforce Customer Support Specialist @
21 hours ago
Warszawa, Kraków, Czech Republic Full Circle Insights Full timeFull Circle is looking for a Salesforce Customer Support Specialist to solve business and technology problems for existing clients. This role also helps to work directly with new customers, getting them up-and-running on Full Circle products. In this position, interpersonal skills are just as important as technical expertise. Full Circle's customers have...
-
Warszawa, Kraków, Czech Republic Full Circle Insights Full timeFull Circle is looking for a Salesforce Customer Support Specialist to solve business and technology problems for existing clients. This role also helps to work directly with new customers, getting them up-and-running on Full Circle products. In this position, interpersonal skills are just as important as technical expertise. Full Circle’s customers have...
-
Customer Success Specialist @ Synerise
6 days ago
Kraków, Czech Republic Synerise Full timeWhat will make us a perfect match? Knowledge of best practices in the field of Customer Success. Strong problem-solving skills and a proactive approach to customer needs. Ability to analyze data and metrics to measure customer success and identify areas for improvement. Excellent planning, organizational and execution skills. Familiarity with process...
-
Kraków, Czech Republic FORMSTACK Full timeRequired: Work closely with the Formstack team to answer questions, provide feedback, and assist in finding use-case solutions 1-2 years of Customer Support experience in a moderately technical environment. Fluent in English (C1 level) Proactive, resourceful, and, more importantly, empathetic Able to work successfully with minimal oversight Ability to...
-
Customer Support Specialist
4 days ago
Kraków, Lesser Poland, Czech Republic Reality Games Full timeWhat we are looking for:Interest in community-driven gamesAt least 1-year of previous customer service experienceStrong communication skills, B2+ EnglishBachelor's/Master's degree (or in progress)A team player with a positive, can-do attitude Reality Games is a fast-growing mobile game studio that uses real-world data to create innovative and addictive...
-
Salesforce Product Owner @
1 day ago
Warszawa, Mazovia, Czech Republic Asana Full timeAbout you5+ years of experience working in an environment supporting enterprise business systems.Ability to configure salesforce and understand/read complex salesforce logic Flows/Apex code. Salesforce Administrator experience and Certification is a Plus.Experience in Salesforce Force.com platform, Salesforce Sales Cloud, Salesforce CPQ, Salesforce Service...
-
Customer Success Manager @ Railsware
6 days ago
Remote, Kyiv, Kraków, Warszawa, Czech Republic Railsware Full timeRequirements 2+ years of experience in technical/product support for SaaS product Advanced English skills, both written and spoken Ability to investigate, reproduce issues, and dive deep into the product Strong analytical thinking with an understanding of customer needs and data challenges to offer the best solutions Ability to proactively guide customers...
-
Customer Support Specialist
4 days ago
Kraków, Lesser Poland, Czech Republic Reality Games Full timeCompany Overview:We are a mobile game studio that uses real-world data to create innovative and addictive games. Our first hit, Landlord Real Estate Tycoon, has attracted over 10 million players, and we're aiming for 50 million in the next 18 months.We're also excited about our latest project - Monopoly World, a groundbreaking geolocation-based game.As our...
-
Customer Support Specialist @ Synerise
6 days ago
Kraków, Czech Republic Synerise Full timeWhat will make us a perfect match? English at an advanced level (B2 minimum), both written and spoken. Experience in related customer-facing roles. Demonstrated analytical and problem-solving skills, particularly those that apply to a “Big Data” environment. Willingness to cooperate with customers in the form of a ticket as well as providing technical...
-
Customer Support Specialist
6 days ago
Kraków, Czech Republic Reality Games Full timeWhat we are looking for: Interest in community-driven games At least 1-year of previous customer service experience Strong communication skills, B2+ English Bachelor’s/Master’s degree (or in progress) A team player with a positive, can-do attitude Reality Games is a fast-growing mobile game studio that uses real-world data to create innovative and...
-
Customer Service Support with German @
3 days ago
Kraków, Lesser Poland, Czech Republic Antal Full timeYou are the right person for the role if you:Are fluent in English and German (written and spoken);Have advanced knowledge of MS Excel;Have strong analytical skills and attention to detail;Have an action-oriented approach to problem-solving. Location: KrakówWe work: Hybrid (3 days from office per week)Contract of employment: full-timeRecruitment...
-
Salesforce Engineering Manager @
1 day ago
Warszawa, Mazovia, Czech Republic Asana Full timeAbout you:BS in Information Systems, Computer Science or other relevant degree.10+ years of experience building and delivering system roadmaps across teams.5+ years of enterprise experience using Salesforce and cloud-based technologies to develop end-to-end solutions.5+ years of experience managing teams in a high-pressure, fluid growth environment with the...
-
Salesforce Engineering Manager Position at Asana
22 hours ago
Warszawa, Mazovia, Czech Republic Asana Full timeAbout us:At Asana, we help teams orchestrate their work and achieve their most important goals. We're a company that values innovation, collaboration, and mutual respect.We're looking for a seasoned Salesforce engineering manager to join our Revenue Technology team in Warsaw, Poland.This role requires strong technical leadership skills, experience with...
-
Customer Service Support with German @ Antal
6 days ago
Kraków, Czech Republic Antal Full timeYou are the right person for the role if you: Are fluent in English and German (written and spoken); Have advanced knowledge of MS Excel; Have strong analytical skills and attention to detail; Have an action-oriented approach to problem-solving. Location: Kraków We work: Hybrid (3 days from office per week) Contract of employment: full-time Recruitment...
-
Kraków, Czech Republic Forward Thinking Systems Polska sp. z o.o. Full timeMust have: Required and Preferred Qualifications: 1+ years relevant work experience in customer-facing Customer Support, Account Management, Implementation, Technical Support, Consulting, Workflow Management and/or Project Management role Ability to multitask and work effectively in a fast-paced environment. Excellent verbal and written communication...
-
Warszawa, Wrocław, Szczecin, Poznań, Łódź, Kraków, Katowice, Gdańsk, Czech Republic Deloitte Full timeIf you are: experienced with SQL, JavaScript, HTML, REST/SOAP API passionate about technology focused on expanding your knowledge and competences naturally looking for improvements easily finding a common language with business users and a technical team communicating in English at a minimum B2 level one of those people with a sense of humor holding any...
-
Innovation Project Manager Lead Position
5 days ago
Katowice, Kraków, Czech Republic Capgemini Polska Sp. z o.o. Full timeJob OverviewWe are seeking a highly motivated Marketing Innovation Process Lead to lead and manage strategic innovation projects for a key Consumer Packaged Goods (CPG) external client that offers over 400 brands in the FMCG area.The Marketing Innovation Process Lead is a role responsible for overseeing and managing multiple product and packaging innovation...
-
Salesforce Solutions Architect
4 days ago
Warszawa, Mazovia, Czech Republic Link Group Full timeLink Group is seeking a seasoned Salesforce Developer to join our team as a consultant.About the RoleThis opportunity involves developing, integrating, and customizing Salesforce solutions to enhance business operations.Key ResponsibilitiesDevelop and maintain Salesforce applications using Apex, Lightning Web Components (LWC), Visualforce, and other...
-
Kraków, Czech Republic Goldman Recruitment Full timeexperience in a similar position will be an asset, fluency in German (min. B2) and a good level of English, high school diploma or an equivalent qualification, proficiency in computer use, email communication and phone etiquette, problem-solving and high interpersonal skills, ability to multitask and perform well in a fast-paced environment. For our...
-
Technical Business Support Specialist
4 days ago
Remote, Warszawa, Czech Republic Ness Solution Sp. z o. o. Full timeJob OverviewNess Solution Sp. z o. o. is seeking a highly skilled Technical Business Support Specialist to join our team.About the RoleWe are looking for an experienced individual with a passion for technology and problem-solving to provide technical assistance to our clients, ensuring smooth system operations, and supporting business needs.Key...