
Deployment Process Specialist
4 days ago
As a skilled professional, you will be responsible for managing the release process and ensuring timely and successful deployment of software and hardware changes. This role requires strong communication skills and the ability to work with various teams to deliver high-quality releases.
Key Responsibilities- Manage the release process to ensure timely and successful deployment of software and hardware changes.
- Coordinate with various teams to ensure that releases are delivered on time and meet quality standards.
- Evaluate and escalate any issues that may impact the quality or timing of the release.
- Ensure all releases comply with internal controls and customer/regulatory requirements.
- Organize and chair Release Management meetings to facilitate collaboration and decision-making.
- Review, monitor, and communicate the progress and final outcome of releases to all relevant parties.
- Develop and maintain global processes for Release Management to improve efficiency and consistency.
- Prepare and distribute daily, weekly, and ad-hoc reports to stakeholders.
- Strong understanding of Service Management Framework and its application in IT infrastructure management.
- Ability to manage SLAs and KPIs to ensure seamless delivery of services.
- Excellent Excel skills to analyze and present data effectively.
- Effective communication and interpersonal skills to collaborate with diverse teams.
- Experience in managing release processes and schedules.
- Knowledge of ITIL Intermediate principles and practices.
- Hybrid working model that balances work from home and office environments.
- Access to over 70 training tracks with certification opportunities.
- Private healthcare and wellness programs to promote employee well-being.
- International project opportunities to enhance career growth.
- Free coffee and bike parking facilities at the office.
- Mobile phone allowance and modern office equipment.
- Flexible dress code policy to promote comfort and productivity.
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